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  • London, KY

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Supervisor Mailroom/Call Center

Conduent, Inc. • London, KY

Posted 1 month ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Customer Service, Management, Admin - Clerical

Job Description



Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities


Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile


Rewards

  • Healthcare
  • Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance
  • Maintaining a work/life balance is the key to success.

  • Collaboration
  • Department learning opportunities and company-wide digital knowledge share.

  • Compensation
  • Competitive salaries.

  • Family Support
  • Additional resources to support employees with families.

  • Professional Development
  • Conduent offers programs to help advance the careers of our employees.



Responsibilities

Description
Mailroom and Call Center Supervisor
Hours: 7am-3:30pm, OT as required
Hourly Rate: $15hr
Must have a HS Diploma or Greater

Job Details:
•Responsible for providing support to business operations such as front end, image & data capture, and / or document / transaction content management.  Provides administrative support to business operations by performing processing tasks such as data entry and scanning, or similar activities.
•Contributes to departmental business plans and priorities by applying company policies and procedures to resolve a variety issues
•Sets priorities for team to ensure task completion; coordinates work activities with other supervisors
•Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills
•Typically a graduate, although may have progressed into the role via equivalent business experience that provide knowledge and exposure to fundamental, theories, principles, and concepts
•Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager

Primary Responsibilities:
Supervising and managing mailroom and data entry staff.
Completing payroll.
Ensuring day to day operations are in line with client service level agreements.
May perform one or more of the following:
Plans, organizes, directs, and controls transaction processing operations.
Analyzes workflow and assignments to ensure operations run efficiently.
Provides direction to staff members in resolving problems which arise with internal or external customers.
Meets with customers to determine needs, solicit feedback on service levels and implement solutions to address issues.
All other duties as assigned

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the 'Submit' button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:click here to access or download the form.

Job ID: 19012866
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