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Customer Service Representative (On-Site, Carol Stream) job in Carol Stream at Beacon Hill Staffing Group, LLC

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Customer Service Representative (On-Site, Carol Stream) at Beacon Hill Staffing Group, LLC

Customer Service Representative (On-Site, Carol Stream)

Beacon Hill Staffing Group, LLC Carol Stream, IL (On Site) Full-Time
$18.00 - $19.00/Hour
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We are seeking a Customer Service Representative to join our team. Your role will be to help satisfy our customers by ensuring orders are entered and their needs met. You will hold yourself accountable for the quality and timeliness of your work.

As a member of our Customer Service team, you will work with other team members and report to our Customer Service Manager.

What You Will Do:
* Confer with customers by telephone and email to provide information about products, services, or orders.
* Ensure accuracy of orders
* Make sure orders are entered and processed on time
* Troubleshooting product issues with customers
* Phone etiquette - able to discuss and understand customers' needs
* Able to navigate multiple resources to find answers for customers
* Support a positive work environment.

What You Will Bring:

Our ideal candidate will have 1-3 years of relevant experience and the following credentials/skills:
* Good written and oral communication
* Basic computer skills such as Microsoft programs
* Ability to prioritize work
* Accountability for his/her actions
* Adapts well to changes in duties and procedures
* Good follow up skills

Why You'll Love Us:

We are a family-owned company that has provided on-trend lighting to price-conscious, do-it-yourself homeowners. We pride ourselves on being caring and easy to work with and are known for our team's ability to meet consumer and customer needs. We value work/life balance and constantly are looking for ways to do things better.

We offer the following benefits:
* Health Insurance
* Dental Insurance
* Vision Insurance
* 401(k)
* Vacation Leave
* Sick Leave
* Holiday Pay
* Pet Insurance
* Aflac Supplemental Insurance Coverage
* Employee Discounts
* EOE Statement:

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please [ Link removed ] - Click here to apply to Customer Service Representative (On-Site, Carol Stream) or copy and paste the following link into an open window in your browser: [ Link removed ] - Click here to apply to Customer Service Representative (On-Site, Carol Stream) of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.[ Link removed ] - Click here to apply to Customer Service Representative (On-Site, Carol Stream)
Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting [ Link removed ] - Click here to apply to Customer Service Representative (On-Site, Carol Stream).

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Recommended Skills

  • Communication
  • Customer Service
  • Problem Solving
  • Professional Responsibility
  • Requirement Prioritization
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