Growing Company Seeks Customer Service Representative! OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. If you're looking for a short-term temporary-to-full-time engagement, and can work in Johns Creek, Georgia, this could be the Customer Service Representative position for you! Must be able to type 35 words per minute and proficient with Mircosoft Word Excel. You will be required to take assessments before consideration. Your responsibilities in this role - Receive and place telephone calls - Retrieve and oversee the sending of written business communications - Give exceptional customer service in a timely fashion - May support business development and client referral goals by actively cross-selling and referring customers
- Excellent computer skills - Alphanumeric data entry experience - Adeptness in MS Outlook - General familiarity with numeric data entry - Foundational knowledge in computer based inspection - Microsoft Excel experience preferred - Proficiency in call centers - Demonstrated knowledge of customer service experience - Practical knowledge of Microsoft Word - navigating basic office equipment and protocols experience desired - Strong communication and interpersonal skills (verbal, written, and listening) - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - No stranger to performing extensive research to resolve complex customer inquiries - Positive attitude and an engaging businesslike approach - Critical thinking, problem solving, ability to work independently - Strong customer service and office administrative skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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