Icon hamburger
Customer Service in Green Pond,Alabama
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Customer Service Representative

ITAC Solutions, LLC Mountain Brook Full-Time
Apply Now

ITAC Solutions is assisting one of Birmingham’s finest firms in their search for multiple Customer Service Representatives!  In order to be successful in this position, you must have a passion for providing quality service to customers while always maintaining a positive attitude and high level of professionalism.  This is a great opportunity to be hired with a dynamic, growing company in Birmingham!

What you’ll be doing (duties of this position):

  • Answer inbound calls from customers and determine nature of the call
  • Assist with customer requests such as order entry, shipping, and scheduling
  • Follow up with customer inquiries in a timely manner and update customer records
  • Make outbound calls to customers to follow up on missing or inaccurate information
  • Communicate with other departments as necessary

What you’ll need to be considered (requirements):

  • Strong decision-making and problem-solving skills
  • Excellent written and oral communication skills
  • Strong customer-focused mindset

What could set you apart from the rest (preferred skills / experience / knowledge):

  • Previous experience in a customer service role, 3 to 5 years preferred

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


Salary Estimator

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: BHJOB8234_22574


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Founded in Birmingham, Alabama in 2000 and initially focused on placing IT and Accounting professionals (hence the name "ITAC") in temporary/contract, contract to hire and direct hire positions with clients throughout the country.

ITAC has four offices (click here for our locations) led by a management team mostly comprised of owners in the business, built on decades of industry and corporate staffing experience. We're now also connecting professionals in fields like Engineering, Marketing, Human Resources and all those other roles that keep the wheels turning in every company (where phrases like "heavy lifting" and "sharp objects" only apply to copy paper and staples, respectively).

View the full profile