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  • New York, NY

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Part time Retail Associate

Miele • New York, NY

Posted 22 days ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Retail

Job Competition

13

Applicants

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Job Description

Our 10 Experience Centers bring the Miele message and core value of “Forever Better” to life. As our chief brand ambassadors, Experience Center Sales Associates are essential to delivering customer service that offers an exceptional shopping experience and drives sales results. The Miele Experience Center Sales Associate is friendly, full of positive energy, has an entrepreneurial spirit and is driven to provide the highest levels of customer service.  

Essential Functions: 

  • Meeting and greeting all clients as they enter the Miele Experience Center and welcoming them by offering coffee or water.
  • Reception desk duties including answering phones, maintaining visitor logs, data entry, responding to email, and maintaining a professional reception area.
  • Responsible for maintaining the Experience Center coffee bar and developing product knowledge to effectively demonstrate the Miele coffee systems to clients.
  • Responsible for maintaining floorcare displays and demonstrating and selling Miele vacuums and accessories.
  • Maintaining inventories  and placing orders for office supplies, marketing supplies and groceries.
  • Participate in the general operation of the Experience Center including, processing sales, stocking shelves, organizing the selling floor, physical inventory counts, ensuring selling and demonstration areas are ready for customers, and maintaining good housekeeping standards throughout the selling areas and demonstration kitchen.
  • Assist in tasks related to event preparation and execution, including, food handling, cleaning, loading and unloading dishwashers, setting and clearing tables, handling laundry, and acting as serving staff.
  • May assist in demonstrating product features by conducting cooking demonstrations on live appliances.

Qualifications:

Previous sales experience in specialty, design, or luxury retail setting preferred.

  • Strong understanding of customer service needs and priorities and willingness to  “go above and beyond” in meeting client expectations.
  • Friendly, enthusiastic and outgoing manner in interacting with clients and coworkers.
  • Ability to communicate effectively  and clearly with clients and coworkers in person,  via phone and email.
  • Comfortable working within the demonstration kitchen and being hands-on with food preparation and kitchen duties
  • Strong initiative and time management skills.  Ability to work without constant direction.
  • Ability to prioritize multiple tasks and work in a fast-paced retail environment.
  • PC proficiency, Outlook, MS Word and Excel and ability to learn new computer applications.
  • Professional image in personal appearance, manner, and demeanor.
  • Ability to work non-traditional hours, including days, nights, weekends and holidays.
  • Flexibility to perform different tasks based on day-to-day business needs.
  • Able to stand for long periods of time, bend, kneel and use a step stool or ladder to  reach overhead objects.
  • Able to lift 25 lbs.
  • A high school diploma or GED is required.

ABOUT MIELE

What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment?  It takes more than offering average products, run-of-the-mill service or short-sighted actions.  It also requires the aspiration to do it forever better and to be forever better.  This stance accounts for a good working environment at Miele and the success of our products.

Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally.  No matter if they are at entry levels or managers. 

Miele asks a lot of its employees.  They are expected to develop and manufacture worldwide market premium products that are 'Immer Besser'.  In return, they receive the most valuable thing Miele can give them: that they themselves become 'Immer Besser' - in all of their professional and personal abilities.  

'Immer Besser' is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure.  We call this principle 'MAKE IT BETTER.  BE BETTER'. 

   Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace.  EOE/AA:M/F/D/V

Job ID: 1592
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