Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Corona, CA 92880

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Corona, CA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative I

Staffmark • Corona, CA

Posted 1 month ago

Job Snapshot

Full-Time
$14.00 - $16.00/Hour
Other Great Industries
Customer Service

Job Description

Client in Corona is looking for a Customer Service Rep (CSR) to provide direct support to customers and our sales department through entry of orders, providing information on in-branch and corporate promotions, product pricing, and additional information as requested. This position will assume responsibility for establishing and maintaining effective working relationships, communication, and coordination with Company personnel and management, as well as with customers.
Job Responsibilities:
  • Assumes responsibility for the accuracy of customer orders
  • Analyzes transactions, corrects records, and adjusts errors
  • Keeps customers informed of their order and shipment status
  • Proactively monitors shipments and manages exceptions
  • Generates and provides reports to customers on shipment exceptions and shipment delivery information
  • Prepares and forwards preliminary paperwork on return authorizations, problem orders and items not received
  • Maintains knowledge of product lines, prices, delivery time, drop ship items, international paperwork and procedures
  • Resolves questions, requests, and problems promptly and courteously
  • Politely obtains and conveys information as needed
  • Maintains company's professional reputation
  • Provides consistent feedback in a professional and timely manner
  • Possesses the ability to work closely with others in a team environment
  • Keeps management informed of area activities and of any significant problems
  • Collaborates with other departments to integrate logistics with business systems and processes, such as sales, management, accounting, and shipping
  • Assists and supports Account Executives as needed



Job Requirements

Job Requirements/Experience

Must be able to communicate effectively with both internal and external customers
A minimum of 2 years of customer service experience required
A minimum of 2 years of business to business sales support experience preferred
Ability to balance multiple responsibilities and manage a large base of customers is required
Must be able to work in a fast-paced environment and be flexible to changing priorities
Prefer a goal and result oriented professional who is well organized and has demonstrated strong attention to detail
Must maintain a positive working attitude and have the ability to work and thrive in a team environment
Experience working with Oracle/ JD Edwards Enterprise One - ERP is preferred
Working knowledge of MS Office Suite - Outlook, Word, Excel, & the Internet
Maintain a professional demeanor, presence, and appearance
Adhere to, support and enforce company policies and procedures

Job ID: 100831-5898
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.