Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
M3p291638281k2jz0fm

Inside Sales Representative - Maryland Heights, MO

UnitedHealth Group Maryland Heights Full-Time
Apply on company site



Apply today to be part of our next sales training class.

Leverage your sales experience into a sales career with UnitedHealth Group.  As an Inside Sales Representative, you'll answer incoming calls from people interested in purchasing insurance supplements (no cold calling). You'll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget.  Don’t wait to join us! There’s never been a better time than now to start doing your life's best work.  SM

This position is a full-time flex schedule (35 hours/week) with our site Hours of Operation: Monday through Sunday 7 AM – 10 PM local time.  We do require our employees to be flexible enough to work any shift, any day of the week during those hours. The flex schedule typically includes a 32 hour work week Mon-Sat during the months of Jan-Sept and 40 hours + overtime Mon-Sun during our sales season of Oct-Dec. Our office is located at 13655 Riverport Drive, Maryland Heights, MO 63043.

Inside Sales Representatives receive a competitive base salary and are eligible to receive bonuses based on sales performance. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful, but we will pay for and provide support for you to obtain the required state insurance licenses you need to have. If you provide verification you hold the appropriate state licenses 7 days prior to your start date, and upon hire you successfully complete our UHC Portfolio Agent New Hire training class, you may be eligible for a $1,000 sign on bonus.  

There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre-employment assessment(s) that are required.  Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: URL blocked - click to apply

Primary Responsibilities
  • Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  • Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
  • May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
  • Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
  • Meet the goals established for the position in the areas of:  sales quota, attendance  and other performance criteria.
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification

Required Qualifications
  • Sales experience preferred, but not required
  • An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Demonstrated ability to listen skillfully, collect relevant information, determine need and consult with caller to provide appropriate product to fit their needs
  • Flexibility to customize approach to meet all types of caller communication styles and personalities
  • Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
  • All new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material 
  • Within 14 days, must obtain all appropriate state insurance licenses (may be completed during training)

Careers at UnitedHealthcare Medicare & Retirement.
The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: billing, claims, medical claims, healthcare claims,  office, UnitedHealth Group, UnitedHealthcare,  training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support, sales, telesales, Medicare

 

Skills required

Customer Service
Telemarketing
Customer Retention
Achieve Sales Quotas
Implementing Sales Strategies
Target Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 2551_826783

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

UnitedHealth Group is Fortune 5 and working to create the health
care system of tomorrow.  We can’t do it alone.  We need your help,
skills and drive to serve others.  
Consider your future: workatuhg.com

Our industry is focused on innovation and change. You can expect
to work a little harder, because we aim a little higher to meet the rapidly
evolving needs of healthcare.  We expect more from ourselves as well as
those who share our passion for excellence. If you’re open to that challenge,
you’ve come to the right place. Yes, we’ll test your skills, then help you to
build more. 

Through our family of businesses and a lot of inspired
individuals, we're building a high-performance health care system that works
better for more people in more ways than ever.

If you would describe yourself as compassionate, decisive, and
built for speed, we want to hear from you.  This is the place to share
your ideas and your passion for making a difference right now. We won’t promise
you the world, but we will promise you the opportunity to do
your life’s
best workSM


Because we recruit talent for a diverse range of areas - from
finance and nursing to customer service, marketing, legal and beyond – chances
are, we’ll have an opportunity for you.

UnitedHealth Group Values:

Just like you, we’re driven by values that are guiding our way
forward:

Integrity
– Honor commitments. Never compromise ethics. 
Compassion – Walk in the shoes of people we serve, and those with whom
we work.
Relationships – Build trust through collaboration.
Innovation – Invent the future, learn from the past.
Performance – Demonstrate excellence, in everything we do.

With these values as our foundation, and through the talents,
drive and compassion of people like you, UnitedHealth Group will transform
health care. And we’ll continue our evolution as a company, making an even
greater positive impact on the lives of those we serve. 

Consider your future:
workatuhg.com

View the full profile