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Customer Service Call Center

Kelly Services Rancho Cordova Full-Time
$15.72/ hour
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Customer Service Call Center Position Who we are looking for: Customer Services Representatives for one of our premier healthcare insurance clients. If you are looking for a long term career apply today!! Daily work goes by quickly with contest, games, and prizes while answering customer health insurance questions. Interviews being held NOW - August 2019 Start Dates: September & October 2019 Length of Assignment: Temp-To-Hire Location: International Dr. Rancho Cordova Ca 95670 Pay Rate: $15.72 (An additional $0.70 increase is available upon passing our Spanish bilingual assessment test and taking Spanish incoming calls) Training: 100% Attendance is required 7 weeks Monday-Friday 8:00AM - 4:30PM 1 week for testing Monday-Friday 8:00AM-4:30PM Regular Hours: Must be flexible to work a straight 8 hour shift anywhere between the hours of 6:00AM - 8:00PM (Monday-Saturday) •Please note you may have split days off.* Job Summary: This position is responsible for resolving all aspects of customer inquiries and complaints, as well for providing accurate and timely responses, and for entering accurate information into the customer database. You would be under direct supervision, and handling customer inquiries, including but not limited to, claims and benefit interpretation. As a Customer Service Representative you are aiding prospective members, enrolled members, providers, employers, vendors, and other customers. Apply Today!! Send your resume to Email blocked - click to apply
Skills and Requirements: Spanish Bilingual (preferred- not required) Minimum 2 years customer service required Basic computer knowledge include: MS Office Data Entry (Alphanumeric) Typing 30 WPM Must be able to multitask: Ability to document while speaking to member or providers Ability to interact professionally with both internal and external contacts, this can include both members and providers Ability and desire to work in a fast paced environment is required Quick learner Great attention to detail Education: High School Diploma or GED

Recommended skills

Multilingualism
Customer Service
Spanish Language
Multitasking
Attention To Detail
Data Entry Alphanumeric

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Customer Service Call Center
$15.72/ hour
Estimated Salary: $65K
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Job ID: US159TET_23911324

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It all began when William R. Kelly—founder of the temporary staffing industry—established Kelly Services® in 1946. The company's traditional expertise started with office services, call center, light industrial, and electronic assembly staffing. Through the years, we expanded our expertise and established a proven record of successfully matching job seekers to opportunities in disciplines such as science, engineering, law, education, healthcare, IT, and finance. As a Fortune 500® company, Kelly® has evolved into a global workforce solutions leader, making employment connections for nearly half a million people around the world every year. Since our founding, we have embodied the true spirit of social responsibility. Our character and values resonate through our culture. Inherently—through our core business focus—we seek to improve the quality of life for our employees, their families, and their communities, as well as society at large. We embrace the role we play and the value we contribute to society—whether ensuring equal opportunity to employment, promoting safer workplace conditions, advocating for healthcare reform, or adhering to sustainable business practices. Together with our employees and our customers, we will continue to work toward ensuring that our legacy will remain strong for generations to come. For more than 60 years, people have trusted Kelly Services to help them reach their career goals. We are your proven link to employment opportunities that will pave the way for a successful future. Whoever and wherever you are—and with the right skills and attitude—Kelly can help you find a job, expand your career, and build your future.

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