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Customer Service Call Center

Kelly Services Rancho Cordova Full-Time
$15.72/ hour
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Customer Service Call Center Position Who we are looking for: Customer Services Representatives for one of our premier healthcare insurance clients. If you are looking for a long term career apply today!! Daily work goes by quickly with contest, games, and prizes while answering customer health insurance questions. Interviews being held NOW - August 2019 Start Dates: September & October 2019 Length of Assignment: Temp-To-Hire Location: International Dr. Rancho Cordova Ca 95670 Pay Rate: $15.72 (An additional $0.70 increase is available upon passing our Spanish bilingual assessment test and taking Spanish incoming calls) Training: 100% Attendance is required 7 weeks Monday-Friday 8:00AM - 4:30PM 1 week for testing Monday-Friday 8:00AM-4:30PM Regular Hours: Must be flexible to work a straight 8 hour shift anywhere between the hours of 6:00AM - 8:00PM (Monday-Saturday) •Please note you may have split days off.* Job Summary: This position is responsible for resolving all aspects of customer inquiries and complaints, as well for providing accurate and timely responses, and for entering accurate information into the customer database. You would be under direct supervision, and handling customer inquiries, including but not limited to, claims and benefit interpretation. As a Customer Service Representative you are aiding prospective members, enrolled members, providers, employers, vendors, and other customers. Apply Today!! Send your resume to Email blocked - click to apply
Skills and Requirements: Spanish Bilingual (preferred- not required) Minimum 2 years customer service required Basic computer knowledge include: MS Office Data Entry (Alphanumeric) Typing 30 WPM Must be able to multitask: Ability to document while speaking to member or providers Ability to interact professionally with both internal and external contacts, this can include both members and providers Ability and desire to work in a fast paced environment is required Quick learner Great attention to detail Education: High School Diploma or GED

Recommended skills

Customer Service
Spanish Language
Attention To Detail
Data Entry Alphanumeric


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Customer Service Call Center
$15.72/ hour
Estimated Salary: $69K
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Job ID: US159TET_23911324


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