The National Nurse-Led Care Consortium (NNCC), an affiliate of PHMC, is a membership organization that supports nurseled care and nurses at the front lines of care. The primary purpose of this position is to provide and coordinate administrative support to the Senior Leadership Team and staff of NNCC, ensuring that the administrative functions of the office operations are supported and executed efficiently and effectively in a timely fashion. This position will develop and independently execute administrative and operations quality improvement projects on behalf of the organization and in coordination with senior operations leadership. This position will oversee certain administrative tasks and track progress and share updates with operations staff. The position will report to the Senior Director of Operations and Training. Time may be split between multiple NNCC locations: West Philadelphia (4601 Market St.), Center City (1500 Market St.) and Northeast Philadelphia (1080 N. Delaware Ave) (all accessible by public transportation).
Responsibility for administrative tasks involving Contracts, Fiscal, HR, IT, and Facilities, including:
Contract tracking, upkeep, development, and processing
Hiring, credentialing, and staffing changes
Timekeeper coordinator for NNCC, ensuring staff time is submitted according to the payroll calendar
NNCC inventory tracking and management (client supplies, office supplies, and tech equipment)
Oversee NNCC Amazon Business Account o Visitor Management System requests
Monthly credit card reconciliation
Monthly NNCC rent allocation
Act as direct liaison with PHMC administrative services, including Contracts, Fiscal, HR, IT, and Facilities
Directly support NNCC Executive Director
Support with Board meetings, requirements, and activities
Special projects as assigned
Maintain NNCC training materials and standard operating procedures, updating them in accordance with PHMC process changes and NNCC leadership input
Training liaison for PHMC University and NNCC’s Bridge Learning Management System.
Training new and current staff in Contracts, Fiscal, HR, IT, and Facilities policy and procedures
Supervise NNCC Administrative Assistant
Organize and delegate workflow to Administrative Assistant
Conduct quarterly and annual reviews
Hold regularly scheduled meetings with Administrative Assistant
Ensure administrative staff has necessary tools to complete tasks
Administrative support to NNCC programs and initiatives as needed, including:
Oversee and maintain NNCC’s Grant Management System
Schedule meetings and catering, support events, and conference planning.
Process invoice and expense reimbursement requests.
Invoice funding agencies
Other clerical and administrative duties as assigned
Co-lead NNCC Infrastructure and Social Committee Meetings.
Act as technical resource
Graphic design as needed
Video editing as needed
Commitment to ensuring equitable working environment for all staff and clients
Strong demonstrated proficiency with Microsoft Office Suite, specifically Teams, Word, Excel, PowerPoint, and Outlook
Strong proficiency with Adobe Pro/DC form creation
Strong proficiency with Zoom video conferencing
Ability to learn and adapt to new technology
Familiarity with graphic design
Excellent verbal, written, and oral communication skills
Strong organizational and time management skills
Ability to manage and prioritize multiple assignments from multiple staff members
Ability to work independently and collaboratively
Proven ability to work under pressure and meet deliverables
Flexibility to adapt to changing work demands
Ability to understand, enforce, and adhere to company policies and procedures
Ability to handle confidential information in accordance with company policies and procedures
Minimum of 5 years of administrative assistant or office-based work experience required
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