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Bilingual Customer Service Representative at Aston Carter

Bilingual Customer Service Representative

Aston Carter Houston, TX (Onsite) Full-Time

In Search of A Bilingual CSR with Medical Experience to Work for A Top Healthcare Facility in Houston. Great Pay & Benefits. APPLY NOW


Update EMR

100+ calls a day

Schedule Appointments

Set up diagnostic testing

Refill prescriptions


Inbound/Outbound calls


• Respond to questions from patients via phone about treatment, symptoms, prescriptions, or any additional inquiries

• Set up tests requested by physician, obtain required pre-authorizations, and relay results to patients; including imaging and lab work.

• Send/refill prescriptions; written, faxed, or electronic prescriptions.

• Schedule outgoing referrals and send chart information as needed.

• Request medical records from other physician offices and scan into Electronic Health Records.

• Complete patient paperwork (worker's compensation, FMLA, etc.) and document work in Electronic Health Records system.


Electronic health record, Appointment scheduling, Patient care, Patient education, Bilingual, ophthalmology, computer skills

Top Skills Details:

Electronic health record,Appointment scheduling,Patient care,Patient education

Additional Skills & Qualifications:

3+ year of exp as a call center rep

HS Diploma required (or equivalent)

MA Certification (PLUS)

Bilingual (MUST)

Experience Level:

Intermediate Level

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About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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