Kforce has a Niceville, FL client that is seeking a DCF Support/Customer Service Representative for a fully remote/work from home position.
- High School diploma or GED/equivalent required
- 2 years minimum in a call center; Has worked in a call center environment
- 1-3 years of customer service experience (preferably in a call center environment, as they will be used to the fast-paced environment, calls, and dealing with customers in a professional way)
- Computer literate
- Strong communication skills, both verbal and written; Bilingual is a plus, but not required)
- Must be detailed oriented and present critical analytical thinking skills
- Must display active listening skills
- Must present strong ability to read and comprehend material presented both orally and in writing
- Organized and be able to prioritize work to meet deadlines
- Must work independently with little supervision
- Able to thrive and adapt in a fast paced, stressful environment
- Must be flexible to change and open to learning new tasks as assigned
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.