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Government in Watsonville,California
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Program Counselor

$13,500.00 - $16,000.00 / year
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SUMMARY: Provides direct care services to the developmentally disabled consumers of the adult day care program. Assists program management staff in planning, coordinating, monitoring and implementing the program. Assists with coordination of services with other agencies and providers.

ESSENTIAL DUTIES AND RESPONSIBILITIES Must be able to perform each essential job function satisfactorily.

Direct Services and Transportation

  1. Appropriately manages any dangerous consumer behaviors or dangerous conditions observed on-site, during transportation, or in the community.
  2. Provides input in the program’s effectiveness of achieving the consumer’s objectives. Assists in identifying barriers to these achievements and plans to overcome them.
  3. Provides input in the developing, planning and implementing of the individual’s service plan (ISP). ) through completion of Behavioral Tracking logs and communication with Program Managers.
  4. Provides direct services for individual and group learning experiences to assist the consumer to achieve his or her objectives.
  5. Assists in identifying and accessing medical, educational, social, prevocational, rehabilitative or other community services for consumers.
  6. Inform individuals of their personal rights, responsibilities, and confidentiality and grievance procedures.
  7. Provides or arranges counseling, assistance with daily living skills, social skills, grooming and personal hygiene, meal preparation, shopping, money management and managing disabilities and/or psychiatric symptoms.
  8. Provides transportation for consumer to consumer homes and offsite activities and outings. Drives in a safe manner, following Company policies and local, state and federal regulations.

Program and Facility Management

  1. Safely assists consumers with self-administered, prescribed medications, if necessary.
  2. Ensures compliance with CAL-OSHA safety standards and requirements including universal precautions and attends on-going CAL-OSHA safety trainings.
  3. Follows established safety procedures, uses appropriate safeguards and observes rules of safety in all on-the-job activities.
  4. Uses equipment and materials in a safe and acceptable manner
  5. Abides by the principles of good nutrition, good food preparation and storage and sanitation principles.
  6. Must prep for meals and clean up after meals with consumers that have these objectives on their individual serve plan (ISP).
  7. Maintains compliance with program health and safety standards.
  8. Gives input to management on improving the quality of programs and assists in monitoring program effectiveness.
  9. Provides input in developing, planning and implementing the program curricula.
  10. Provides care and supervision as defined by Title 17 and Title 22 regulations.

Documentation and Communication

  1. Responsible and mandated to report any “suspected abuse of dependent adults and elders” directly to Law Enforcement, Adult Protective Services or the Ombudsman and Community Care Licensing. Mandated to comply with suspected abuse reporting policies and procedures.
  2. Ensures the privacy and confidentiality of clients’ health information is protected in compliance with contractual requirements and local, state and federal laws including HIPAA and Welfare and Institutions Codes.
  3. Monitors and reports accurate consumer progress and outcome data.
  4. Keeps clear, accurate and professional records in all consumer files and staff logs and maintains any other written communications that may be required.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  1. High School diploma or equivalency.
  2. A minimum of one-year developmental disability experience may be required or equivalent combination of education and experience preferred.


  1. Knowledge of requirements for providing care and supervision appropriate for the program.
  2. Knowledge of and ability to comply with all applicable federal, state and local laws, rules and regulations including Department of Social Services, Community Care Licensing, Title 22, and Department of Developmental Services, Title 17 requirements.
  3. Knowledgeable in recognizing early signs of illness of the consumers and when to ask for and receive professional assistance.
  4. Knowledge of community services and resources and how to access them.


  1. Ability to effectively present information and respond to questions from managers, consumers, and the general public with awareness of multi-cultural considerations.
  2. Ability to write general correspondence, performance documentation and procedures.
  3. Read, speak and understand English with enough ability to read, analyze, and interpret the regulations and requirements for managing adult day program facilities.


  1. Ability to calculate figures and amounts such as discounts, proportions, and percentages associated with completing the requirements of the position.


  1. Ability to deal with problems involving several variables in different situations.
  2. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


  1. Must be able to adjust tasks in accordance with changing deadlines and priorities.
  2. Must be able to complete tasks and meet deadlines, problem solve on a daily basis, and coordinate numerous activities at the same time.
  3. Must maintain cooperative and professional working relationships with consumers, coworkers, management, Service Coordinators, and all others contacted during the course of work.
  4. Prefer adequate computer skills to utilize e-mail and word processing programs.
  5. Must demonstrate multi-cultural competence.
  6. Must be able to answer telephone professionally, understandably, and using proper etiquette.


  1. Must be 18 years of age or older.
  2. Must be fingerprinted and cleared by the Department of Justice and/or FBI.
  3. The company must have receipt of the clearance prior to commencing work at the job site. The Department of Social Services and the company must approve the signed criminal record history, as required by regulation.
  4. Must be trained in Laurel St. LLC’s designated crisis intervention technique on an annual basis.
  5. Attends in-house, state or local health care provider meetings, workshops, orientation and training sessions, and continuing education classes when appropriate. Attends additional training as recommended by supervisor.
  6. Provide a satisfactory physician signed Health Screening.
  7. Proof of TB test with documented results may be accepted if less than 6 months old. TB tests with written results are required at time of hire.
  8. Valid First-Aid and CPR certification. Must be re-certified on or before the expiration date.
  9. Valid California Driver’s License and company vehicle insurance eligibility and approval. Enrollment in the Department of Motor Vehicles Employer Pull Notice Program is required.
  10. Must have appropriate appearance, personal hygiene, and proper grooming and attire.

PHYSICAL DEMANDS: Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

  1. While performing the duties of this job, the employee is regularly required to talk and hear.
  2. Regularly required to work inside and out-of-doors.
  3. Employee is regularly required to sit and stand for extended periods of time.
  4. Employee is regularly required to use hands and fingers for meal preparation, and cleaning, if necessary. The employee is frequently required to reach with hands and arms, stand, walk, and stoop, and may occasionally be required to kneel, crouch or crawl.
  5. Employee may be required to lift up to 50 pounds.
  6. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and any other abilities required by DMV for vehicle operation.
  7. All staff to be in good health, and physically, mentally and occupationally capable of performing assigned tasks per Title 17 and Title 22 and other applicable regulations.

WORK ENVIRONMENT: Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  1. While performing the duties of this job, the employee often works near moving mechanical parts.
  2. Noise level in the work environment is usually low to high.
  3. May be exposed to second-hand tobacco smoke.
  4. Job requires working with hazardous and caustic household cleaning chemicals.
  5. During the course of the job, the employee will be interacting on a daily basis with individuals with developmental disabilities and/or diagnosed with a mental illness. The actions of the consumers may at times be unpredictable. Staff may experience verbal and physical abuse and at times may be physically threatened.

Skills required

Human Services
Professional Development
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Job ID: 0MJ905712


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