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  • Silverdale, WA 98383

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Supervisor, Branch Office - Silverdale

Navy Federal Credit Union • Silverdale, WA

Posted 9 days ago

Job Snapshot

Full-Time
Other Great Industries
Other

Job Description

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To provide supervision and oversight in a small/medium/large full service branch office operation, including personnel management and office security. May serve as a Navy Federal Assistant Treasurer, Loan Officer, and/or Vault Custodian.
 
Responsibilities
 
• Monitor cash operation and branch self-auditing efforts to keep credit union assets secure and within operational limits
• Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events
• Administer branch budgeting, purchasing and records retention for business expenses
• Analyze statistics and reports to discover, report and leverage business performance and trends
• Assist other areas of the credit union to support member service requirements and initiatives
• Conduct recruiting, on-boarding and initial training of new team members
• Ensure compliance with all security, safety and emergency preparedness procedures
• Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
• Ensure the branch team develops and maintains strong technical, soft and leadership skills; strong cohesion; high morale; and strong performance levels
• Ensure the branch team develops, achieves and maintains product, service and business goals including to cross-service Navy Federal products and services
• Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures
• Lead and motivate the team to deliver high quality member service ensuring delivery is accurate, complete, swift and courteous
• Leverage internal recognition and recreation programs to incent and reward team members for effort and results
• Monitor and leverages resources to maintain high operational efficiency and seek continuous improvement
 
Qualifications
 
• Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
• Exposure to member/customer service operations to include understanding of effective member/customer service philosophy
• Exposure to supervising and leading employees
• Exposure to work which displays increasing levels of responsibility and/or authority
• Effective clerical, technical or administrative skills
• Effective organizational, planning and time management skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills
 
Desired
 
• Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
• Familiarity with financial institution and lending practices, principles and regulations
• Familiarity with retail banking industry best practices
 
Bank Secrecy Section
 
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
 
Hours: Available Monday – Saturday: hours based on business needs.
 
Location: 3340 NW Randall Way, Silverdale, WA 98383

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability

Job ID: 37319-1A
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