**This is an On-Site position in Montgomery, AL**
SYKES is looking for full-time Customer Services Representatives in Montgomery, AL. You might have driven past our building off of I-85 and Town Center Dr and wondered what we do.
When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.
Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.
This is the right job for you if you’re able to:
- Speak on the phone and use a computer
- Empathize and be friendly with people you’ve never met
- Use logic and solve problems
- Be part of a team
Nice to have (but not required):
- Customer service background
- Understanding of a call center environment
- Experience with financial services, healthcare, technology companies, or something similar
SYKES offers you:
- Health benefits
- Career advancement opportunities / Promotion from within
- Fun team environment
- And more
SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, URL blocked - click to apply
Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!
Operate Cash Register
Identify Customer Need
Resolve Customer Issue