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Customer Service Agent

SYKES - Corporate Montgomery Full-Time
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**This is an On-Site position in Montgomery, AL**

SYKES is looking for full-time Customer Services Representatives in Montgomery, AL. You might have driven past our building off of I-85 and Town Center Dr and wondered what we do.

When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you’re able to:

  • Speak on the phone and use a computer
  • Empathize and be friendly with people you’ve never met
  • Use logic and solve problems
  • Be part of a team

Nice to have (but not required):

  • Customer service background
  • Understanding of a call center environment
  • Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you:

  • Health benefits
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, URL blocked - click to apply

Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!

EEO/AA/M/F/Vet/Disability

 

Recommended skills

Financial Services
Health Care
Customer Service
Call Centers

Location

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Customer Service Agent
Estimated Salary: $65K
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Job ID: 1352BR

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SYKES is a leader in the customer contact industry for one reason: Our people. We have a passion for quality, a knack for teamwork and the vision for leading the transformation of customer care in the digital, call center and self-service space. High performing professionals help lead our 50,000, globally-based colleagues from our locations in Tampa and Denver. Our culture is based on collaboration, innovation and problem solving. We offer careers in operations, workforce management, IT, finance, human resources, sales and marketing. We provide competitive compensation, health and retirement benefits, as well as career development and advancement opportunities for professionals seeking to make a difference.

Apply today – your career is waiting!


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