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  • Winston-Salem, NC

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Payroll Account Manager

CBIZ • Winston-Salem, NC

Posted 16 days ago

Job Snapshot

Degree - High School
Accounting - Finance


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Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be recognized as one of the Best & Brightest Companies to Work for in the Nation for 2016. The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.  

CBIZ Employee Services Organization is the employee benefits consulting and HR technology administration division within CBIZ Benefits & Insurance Services, Inc. 

CBIZ provides a full suite of services to organizations seeking quality and cost-efficiency in their operations. Our most broad services focus on benefits, insurance, financial and accounting consulting, and our Winston-Salem location, CBIZ Flex-Pay, focuses on payroll and HRIS.

CBIZ Flex-Pay is seeking a results-oriented individual to work as a Payroll Account Manager in a fast paced and rapidly growing environment in the Winston-Salem, NC, office.

Essential Duties and Responsibilities:

  • Assume ownership of assigned clients
  • Communicate efficiently with clients to assist them in processing employee and payroll data including compensation changes, payroll deductions, garnishments, tax changes, etc.
  • Research and communicate with clients regarding payroll questions and discrepancies according to established company standards
  • Provide clients with custom reports
  • Maintain a high-level of accuracy with attention to detail
  • Provide outstanding internal and external customer service
  • Maintain client confidentiality
  • Research and communicate with clients regarding payroll questions and discrepancies according to established company standards
  • Function in a fast-paced, high-volume team environment by multi-tasking and prioritizing responsibilities
  • Participate as part of a team by providing input for process and procedure development
  • Comply with company policies, internal controls and government regulations affecting payroll processing
  • Support team by assisting with new hire training and mentoring less experienced team members as needed
  • Additional responsibilities as assigned


  • High School Education or GED required; Bachelor’s degree preferred
  • Comprehensive knowledge of payroll processing, accounting and payroll tax filing procedures
  • Ability to communicate effectively with clients, exercising independent judgment and act with minimal supervision
  • Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
  • Excellent customer relation skills
  • Proficient use of applicable technology
  • Aptitude and willingness to learn CBIZ payroll system
  • Ability to work in a team environment as well as independently
  • Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
  • Able to maintain confidential information

CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please click here.
Job ID: 6177
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