To begin the application process, please enter your email address.
Company Contact Info
- Albuquerque, NM 87102
- Charmaine Iglesias
Sorry, we cannot save or unsave this job right now.
Report this Job
Email Send Failed!
Bilingual Membership Representative
Healthcare Support • Albuquerque, NM
Posted 18 days ago
Get facts about other applicants with a CareerBuilder Account
Are you an experienced Healthcare Customer Service Representative looking for a new opportunity with a prestigious healthcare company as a Healthcare Customer Service Representative? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the Healthcare Customer Service Representative position for you!
Company Job Description/Day to Day Duties:
Working with members in a call center environment. High volume inbound calls. Candidates can expect to take a minimum of 50 - 100 calls per day.
- Respond to incoming calls from members and providers excluding provider claims calls.
- Achieve individual performance goals as it relates to call center objectives.
- Answer member's questions about their benefits, assigned physician, check their demographic information, PCP, pharmacy, eligibility, and concerns.
- Document call, topics discussed, and updates in 2 systems.
- Multitasking, typing, toggling multiple systems on two screens, and providing customer service.
Minimum Education / Qualifications:
- High School Diploma/GED
- Bilingual - Fluent in English and Spanish
- Ability to work in a Fast Paced Inbound Call Center
- Seeking a strong background in call center/customer service with at least 1 years of recent experience
- 40 WPM
Hours for this Position:
Monday – Friday
Must be flexible to work any 8 hour shift between the hours of 8am-8pm
Advantages of this Opportunity:
- Great salary - $14 per hour!!!
- Great benefits: medical, dental, vision!!
- Fun and positive work environment!
Interested in being considered?
If you are interested in applying to this position, please click “Apply Now” or email your resume to:
Charmaine Iglesias: [Click Here to Email Your Resumé]