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Company Contact Info

  • Cypress, CA
  • Jamie Barlow

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Customer Service- Bachelor's Degree required

Diverse Staffing Solutions • Cypress, CA

Posted 2 months ago

Job Snapshot

Contractor
Degree - 4 Year Degree
$0.00 - $17.00/Hour
Automotive - Motor Vehicles - Parts
Customer Service

Job Description

New Grad with Bachelor's Degree required! 

As a Customer Service Representative, you are responsible for answering customer questions and resolving concerns, processing incoming and outgoing vehicle titles, processing correspondence in an accurate and timely manner, processing property tax abatement's and thru-bills, processing all DMV requests and performing insurance-related and miscellaneous tasks

-      You are the first representative to contact customers whose accounts are overdue, gather information, answer questions, and resolve problems with little direction and with efficiency, tact, and professionalism.  Communication skills - especially persuasiveness and listening ability are crucial to this role




Job Requirements

Required competencies - Customer Orientation, Communication, Interpersonal Skills, Planning and Organizing, Cultural Sensitivity, Self-Direction, Decision Making and Judgment, Client  Specific Product Knowledge, Challenging Spirit, Results Orientated

4 year Bachelors Degree mandatory


Previous work experience demonstrating the ability to work independently and  manage multiple tasks

PC proficient in MS windows environment (MS Word and Excel)

Data Entry, Customer service, Phone etiquette required.


Job ID: TN-JHV487759BB7HRL6M83
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