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  • Auburn Hills, MI

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Middleware Admin

Nesco Resource • Auburn Hills, MI

Posted 19 days ago

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Admin - Clerical


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Job Description

Job Description

Middleware Admin Resource

Client Service Manager and UCMDB Consultant.

Must have skills & experience:

  • Expertise in Client Service Manager and Client Service Center tailoring and customization

  • Implementation and Administration of Client Service Manager 9.3/9.4/9.5

  • Technical solution design for SC / SM modules

  • Customization and Tailoring experience of Service Desk, Incident Management and Change Management, Request Management, Service Catalog

  • Experience in Java Scripting and Web services

  • Experience in designing Training Plan and Documentation for the Modules

  • Develop and Execute Test Plans and Implementation Plans

  • Excellent problem solving skills with a strong technical background and good interpersonal skills.

  • Quick learner and excellent team player, ability to meet tight deadlines.

  • Coordination with other departments to fulfill their requests.

  • Knowledge in Administering Client configuration management tools: UCMDB (Version 10 and Above), Discovery (DDMa, DDMi, UD) and associated tools such as Configuration Manager and UCMDB Browser.

  • Intermediate skills document modeling standards; develop models according to standards.

  • Understanding of UCMDB application views and perspectives to support report creation and data presentation.

  • Knowledge in Configure and activate integrations among Client and non-Client tools as they relate to configuration management.

  • Intermediate skills TQL query development skills


  • Bachelor's Degree in Technology or equivalent experience

Job ID: 17-39121
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