Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Boyce, VA 22620

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Experienced Research Analyst jobs in Boyce, VA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Experienced Research Analyst

Unisys Corporation • Boyce, VA

Posted 7 days ago

Job Snapshot

Degree - 4 Year Degree
Other Great Industries
Strategy - Planning, Research

Job Description

Position Summary / Responsibilities:

We are seeking motivated, career and customer oriented Experience Research Analyst, interested in joining our team in Boyce, VA (with occasional visits to Winchester, VA and Washington, DC) and exploring an exciting and challenging career with Unisys Federal Systems.

In this role you will provide client support related to the development and management of a wide range of information technology (IT) and IT continuous service improvement initiatives including networks, cybersecurity, telecommunications, end-user services, mobility, infrastructure operations, cloud, storage, performance improvement and applications management).

Duties, Tasks & Responsibilities:

Plan, organize, and conduct research in a variety of areas, including new or existing products, Federal IT governance policy, IT service management, science, social science, law, business, etc. in support of IT initiatives. May use sources such as reference works, meetings and interviews, technical literature, documents, newspapers, statistical records, Internet, Intranet, magazines, periodicals, journals, and other materials to support research. Works with Unisys delivery teams to understand client's business and performance challenges. Analyzes information, performance statistics, customer feedback, operational logs, and other data to prepare trend analysis, reports and studies for use by Unisys service managers and clients. Analyzes an organization's performance and capabilities in enabling functions related to IT service areas such as order management, credit, invoicing and dispute management. Works with customers to define and implement process, technology, and organizational improvements. Supports development of analysis of alternatives and business cases as requested by clients. Supports the definition of IT technical and management business practices and incorporates processes into an automated solutions as applicable. Identifies potential problems and solutions through analysis and recommends solutions. Works with customers and applies best practices to effectively address requirements. Supports delivery of Annual Technology Improvement Plan, IT Services Catalog updates and revisions to IT Operations Manual as directed by client.


Key Qualifications:
• Experience working with Federal government customers in support of delivery of information technology services.
• Ability to interpret requirements and translate into service requests if requested.
• Experience in conducting research on a broad range of issues related to IT service management and the delivery of mission support capabilities, including development of white papers and memoranda with recommendations.
• Experience with data analysis software packages (e.g., advanced analytics solutions such as Elastic Search, NetIQ, Splunk and vRealize Log Insight) and methods such as Lean Six Sigma, earned value management and stakeholder/communications management plans strongly desired.
• Familiarity with applications such as Microsoft Project, Deltek Costpoint, and Deltek Cobra a strong plus.
• Knowledge of IT governance processes and structures highly desirable; experience in setting goals, identifying and prioritizing requirements, analyzing impacts, making and communication decisions, and delivering high-quality services, systems, and applications.
• Knowledge of and experience with key performance indicators and service level agreement requirements and continual service improvement highly desirable.
• Experience working with IT applications/systems owners to document user stories, acceptance criteria, test results, and upgrade tasks to be completed is desirable.
• Knowledge of the IT and telecommunications product market a strong plus.
• Strong Excel and PowerPoint skills.
• Excellent oral and written communication skills.
• Desired certification: Certified Research Analyst and ITIL v3 Foundations, PMI Certification (Project Management, Program Management, Certified Associate in Project Management).
Position Requirements:
Bachelor’s Degree and a minimum of 5 years of analysis experience.

Local candidates only. Work location: Northern Virginia
Must have passed the equivalent of a Public Trust Background Investigation (or higher) prior to commencing work.

About Unisys

Do you have what it takes to be mission critical?

We are always looking for team members that have what it takes to be mission critical.   At Unisys Federal Systems, our team supports the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers.

Our team members gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.

Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.

Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.

Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at

Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.

Job ID: 2017-2895
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.