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Customer Service in East Alton,Illinois
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Customer Service Representative

Beacon Hill Staffing Group, LLC St. Louis Contractor
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Beacon Hill Staffing Group is currently working with a well-known company is St. Louis, MO who is is looking for several Customer Service Representatives for a long-term contract role. The ideal candidate for this role will have experience processing orders, preparing correspondences and fulfilling customer needs to ensuring customer satisfaction.

Job functions:

  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

Requirements:

  • Proven customer support experience

  • Track record of over-achieving quota

  • Strong phone contact handling skills and active listening

  • Familiar with CRM systems and practices

If you are interested in this Customer Service Representative job, please apply.

URL blocked - click to apply

URL blocked - click to apply

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting URL blocked - click to apply.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Beacon Hill Staffing Group is currently working with a well-known company is St. Louis, MO who is is looking for several Customer Service Representatives for a long-term contract role. The ideal candidate for this role will have experience processing orders, preparing correspondences and fulfilling customer needs to ensuring customer satisfaction. Job functions: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Requirements: Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Familiar with CRM systems and practices If you are interested in this Customer Service Representative job, please apply.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
Apply to this job.
Think you're the perfect candidate?
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Job ID: F201484-ERN

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About Beacon Hill Staffing Group

Founded by industry leaders to set a new standard in search, career placement, and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

View the full profile