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Company Contact Info

  • Latham, NY 12110
  • Tina Suozzi

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Commercial Lines Customer Service Representative

Kelly Services • Latham, NY

Posted 12 days ago

Job Snapshot

Travel - Negligible
Other Great Industries
Accounting, Finance, Insurance, Admin - Clerical, Customer Service

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Job Description

Commercial Lines - Customer Service Representative Needed - Latham, NY Kelly Services has an immediate need for an Experienced Commercial Lines Insurance Customer Service Representative to work in the Latham area. Position is full time days Monday - Friday 8:30 - 5:00 and pays $60,000-75,000/year, depending on experience and skill set. This is a direct hire with our client! This position involves:
•Servicing our existing clients- insurance needs as well as quoting new business for assigned Producers.
•Remarketing select existing clients at time of their renewal, cross sell accounts and execute changes and endorsements requests from clients and producers. Responsibilities:
•Respond to inquiries from Agency insured-s, prospects and Producers.
•Complete applications, rate and quote risks for new and renewal business.
•Scan all correspondence and attached to appropriate client-s file in management system.
•Process miscellaneous changes, billing inquires, endorsements and cancellations.
•Prepare policies and endorsements for delivery.
•Forward claim inquirers to our claim representative and/or carrier.
•Prior to renewal, prepare key accounts for review, update files, account information and prepare recommendations for upgrading coverages.
•Data entry.
•Any other duties assigned as appropriate for the position. Requirements:
•NYS Licensed with a minimum of five years of Property & Casualty insurance experience in the Independent Agency environment.
•Proper telephone etiquette, friendly outgoing personality and a person of character and integrity.
•Computer savvy with the ability to learn new software.
•Excellent working knowledge of Microsoft Office Suite.
•AMS360 agency management system a plus
•4 Year Degree Excellent salary and benefits package, including:
•$60,000-75,0000 salary based on experience
•Benefit package: health insurance, Group Life paid 100%, matching 401k, Dental, Vision, paid holidays, vacation and sick time.
•A stable, professional work environment where hard work & dedication is rewarded.
Job ID: US4311ST_13446807
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