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Office Cargo Agent

WORLDWIDE FLIGHT SERVICES Queens Full-Time
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Essential Duties and Responsibilities:

  • Performs all functions of the customer's in house computer system(s), including Automated Air Manifest System (AMS) and Automated Air Export System (AES), as required.
  • Prepare and handle all phases of import and export documentation, including, but not limited to: calculating freight, storage, and other related charges; preparing documents for next sector transfer, delivery, and other related cargo handling phases, such as preparing cargo manifests.
  • Accept and check air way bills against customs and other regulatory agency requirements such as cargo screening.
    • Ensure compliance with airline customer requirements.
    • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs and Border Protection (CBP), and all other applicable regulatory guidelines.
    • Data capture and input required for airline computer system or other cargo software applications, such as ‘Cargo Spot’.
    • Assign shipments in relevant computer system in accordance with airline booking and load planning.
    • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL and other airline specific products.
    • Arrange Police escorts when relevant/required.
    • Ensure special cargo is dispatched to relevant flights in time to meet scheduled departure.
    • Breakdown Airwaybills (AWBs) in accordance with airline requirements.
    • Prepare computer manifest and other records in accordance with airline procedure, including Dangerous Goods (DG), ‘Notification To Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness.
    • Send special handling telexes/messages in accordance with airline requirements and regulations.
    • Release flights and check for completion of data transfer between computer systems to the extent possible.
    • Prepare Airwaybills (AWBs) and secure payment from private shippers when necessary, as permitted by government regulations.
    • Ensure documents are filed with CBP in accordance with required deadlines.
    • Answer queries, tracing actions in a timely manner.
    • Ensure retention of required delivery records.
    • Initiate freight discrepancy action where required.
    • Monitor the acceptance of specialty products, including Valuables (VAL) and Vulnerables (VUN), ensuring secure storage as required.
Required Experience

Must be at least 18 years of age. High school diploma or GED preferred.   Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays, and days off. Ability to read, write, fluently speak and understand the English language.

 

Recommended skills

Cargos
Federal Aviation Administration
Transportation Security Administration (Tsa)
Manifests
Certified Benefits Professional
Software Applications

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Office Cargo Agent
Estimated Salary: $49K
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In those early days, I competed against a much bigger organisation but through our commitment, hard work and the quality of service we delivered, we prospered and, in fact, some years later, we acquired our former competitor. Even as WFS has grown and established a global presence, my message to our teams around the world has always been to focus on being the best at meeting our customers’ requirements – and that is how we have become a trusted partner to over 300 airlines, airports and other customers.We also understand that being the best means proving this every single day. Every passenger we welcome, every piece of cargo we process, and every aircraft we handle is another test of our quality and reliability. I am confident we have a global team of handling professionals that ensure we meet this challenge.

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