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  • Port Saint Lucie, FL

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Licensed Health Care Professional

Teleperformance • Port Saint Lucie, FL

Posted 20 hours ago

Job Snapshot

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Health Care


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Job Description

Job Description Subsidiary:
Teleperformance USA FHCS Inc
Port Saint Lucie, FL
Call Center Representative
Position Title
Licensed Health Care Professional

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Job Summary
Teleperformance is seeking Licensed Insurance Sales Professionals for a national health and life insurance Provider. We are looking for motivated, high energy professionals, to take inbound sales calls at our Port St Lucie Florida location (Some outbound will also be required).

Teleperformance offers competitive compensation, performance based bonus, benefits including health, vision and dental after 60 days, as well as a 401K plan after 90 days.

The ideal candidate for this position will have a minimum of 1 year of customer service experience. They will be a licensed insurance agent in the state of Texas, and have a history in the Insurance industry. They will be committed to excellence, and focused on the customer and customer satisfaction.

About the Company
Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 120,000 computerized workstations, with more than 190,000 employees across 230 contact centers in 62 countries and conducts programs in more than 63 different languages and dialects on behalf of major international companies operating in various industries

•Handle incoming calls from prospects wishing to discuss Medicare Advantage (MA) health care plan offerings.
•Develop relationships and qualify callers based on specific criteria for Telephonic Enrollment, face-to-face in-home appointment or RSVP to a community meeting which will be hosted by a licensed Field Sales Agent.
•Comply with Centers for Medicare & Medicaid Services (CMS) and state sales and enrollment guidelines.
•Comply with Sales and Marketing Oversight sales and enrollment guidelines.
•Navigating through multiple system applications to respond to callers' questions and to educate them on the MA health plan offerings, update caller information, and create leads for the field sales team.
•Recognize and comply with performance standards for work quality, work efficiency, attendance, and schedule adherence.
•Provide objective information pertaining to coverage, annual notice of change, pharmacy/network coverage, and drug formularies
•As a Licensed Agent use needs based selling to offer and sell appropriate products and telephonically enroll, or complete plan changes for members into provider plans, based on established guidelines and compliance requirements.
Job Requirements

High school diploma or equivalent is required.
Applicants must have a Current Florida Health Insurance License (240,215,218)
Applicants must be flexible to work evenings and weekends if required.
Excellent written and verbal communication attributes
Be able to thrive in a team environment
Excellent problem solving skills
Able to type a minimum of 25 WPM
Ability to quickly navigate multiple computer programs and windows
Be able to pass a thorough background check and drug screening
Be punctual and reliable
Able to handle diverse, difficult, and demanding customers

To apply, please email
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Job ID: 2813_4197327
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