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  • Birmingham, AL

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VP of Franchise Operations

ExecuNet • Birmingham, AL

Posted 19 days ago

Job Snapshot

Other Great Industries
Health Care


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Job Description


One of the country’s largest urgent care companies is seeking a Vice President of Franchise Operations.  The selected individual will be responsible for the support of our 100+ franchise clinics and the development of hundreds more.  The ideal candidate will be intimately familiar with franchisor operations as well as franchise sales and development.  This is a relationship position responsible for developing and maintaining relationships with current and prospective franchise owners and responding to organizational needs. 

Essential Duties and Responsibilities

  • Provide strategic leadership and direction to a team of Franchise Business Consultants and franchise support staff.
  • Maintain positive working relationships with franchise owners.  Consult effectively with Franchise Advisory Council, composed of influential franchise owners.
  • Maintain effective relationships and open communication with corporate support staff.
  • Build and maintain a business and systems infrastructure to support rapid growth, including leveraging corporate resources to meet franchise needs.
  • Assist in the preparation/analysis of the annual financial operating budget.  Oversee reporting and analytics to support revenue forecasting, budgeting process, and cash receipts analysis
  • Develop staff through goal setting, work assignments, feedback, and evaluation.
  • Maintain and guide the implementation of policies and procedures in compliance with corporate, state, federal, and other regulatory guidelines for franchise operations.
  • Promote the vision, mission, and values of the company to internal as well as external customers.
  • Conduct oneself with the highest degree of honesty and integrity in every interaction.
  • Determine annual goals/expectations for each reporting position
  • Other duties and responsibilities as assigned.


  • Masters of Business Administration, Health Care Management or equivalent combination of education and experience.  Minimum of 10 years of related experience with 5 years of management.
  • Franchise experience, as either franchisee or franchisor, required.  Healthcare experience desired.
  • Ability to work independently and manage multiple tasks at one time.
  • Possess excellent interpersonal, coordinating, influencing, and organizational skills.
  • Well- developed oral and written communication skills
  • Willingness to seek out new methods and principles and to incorporate them into existing business practices.
  • Exhibit patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult customers.
  • Possess leadership and the willingness to work harmoniously with other personnel.
Job ID: 499224
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