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Customer Service Representative

Staff Management Eden Valley Full-Time
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With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

Do you enjoy a work environment where you have to be efficient, self-sufficient, patient, empathetic and self-motivated? Do you want to work from the comfort of your own home? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex customer issues? We¿re looking for people who enjoy a challenge and are self-motivated to meet quality and efficiency expectations.

Industry: Customer Service/Call Center.

Duties: Answer back to back calls, chats and emails to resolve customer issues. Build strong relationships with our customers. Ensure that each interaction is a memorable, positive experience. Resolve the problem quickly and ensure the situation does not escalate. Speak clearly with empathy in both positive and negative situations. Multi-task while on calls, chats or emails. Resolve all issues while maintaining a cost efficient handle time. Meet quality and efficiency expectations

At BI Worldwide, we provide world-class training and growth opportunities to help you become the best the customer service industry offers. We will also provide the necessary equipment to meet the job expectations while working from home.

Employment Types: Long Term, Full Time, Part Time.

Work Location: BI Worldwide, 479 Meeker Avenue East, Eden Valley, MN 55329.

Job Types: Customer Service Rep.

Shifts: 1st Shift, 2nd Shift, Weekend Shifts.

Attributes: Background Check, Drug Test, Must be at least 18 years old.

Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off, Sign on Bonus (Restrictions Apply), Referral Bonus (Restrictions Apply).

Education Required: HS Diploma or GED.

Starting Wage: $13.00.

Pay Rate: 15-17.

Bonus: Sign on bonus after 30 days with no attendance violations.

Required Skills:
HS Diploma/GED Equivalent and a minimum of 6 months customer service experience, call center experience is a plus.
Intermediate Computer Skills needed.
Be able to provide a quiet, uninterrupted home office space and have high speed internet.
Must be able to work independently with minimal supervision.
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Recommended skills

Self Motivation
Customer Service
Challenge Driven
Computer Literacy
Call Centers
Self Sufficiency

Location

CareerBuilder Estimated Salary

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$33K
Below Avg. Average Above Avg.

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Customer Service Representative
Estimated Salary: $69K
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Job ID: 7526A

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