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Automotive Service Advisor / Sales Consultant

ACMEC Rhinelander Full-Time
Apply Now
Northwoods Auto Tech
5 E Monico Street
Rhinelander WI 54501

Hours:
Weekdays: 7:00-5:00
Saturdays: Closed
Sundays: Closed

Contact:
Paul Marquardt
715-365-2972

Special Requests:

Leverage your automotive experience, sales talent, and customer service skills in this exciting opportunity! We are seeking an Automotive Service Advisor to join our dedicated team. In this key role, you will evaluate the client’s needs, build client relationships, and sell automotive services while delivering a client experience second to none. Motivation, team work, and the ability to close sales are the keys to success in this position. Do you have what it takes to get the job done? We want to hear from you! 

As a part of the NAPA AutoCare Center network, we are committed to the highest quality! Our desire is to hire the best people in the industry; that’s why we offer competitive compensation and benefits. Apply today!


Automotive Service Advisor / Sales Consultant (Customer Service)


Job Responsibilities

As an Automotive Service Advisor, you will greet customers, schedule service appointments, and receive vehicle information. You will be responsible for listening to requests of the service desired, selling services to satisfy the client’s needs, and clearly explaining information on the repair order. 

Automotive Service Advisor responsibilities:

  • Utilizing proper shop flow and technician dispatch
  • Preparing accurate estimates and invoices for clients
  • Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
  • Estimating the cost and time needed to do the repair, taking into account the customer’s schedule
  • Handling customer complaints and maintaining high customer satisfaction standards
  • Checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems
  • Getting customer approval to do additional work and explaining the work performed and the charges being billed


Automotive Service Advisor / Sales Consultant (Customer Service)




We are looking for an Automotive Service Advisor who genuinely enjoys helping people and has an excellent work ethic. If that describes you, this is the position for you!

Automotive Service Advisor requirements:

  • ASE certified Automobile Service Consultant (C1)
  • Valid driver’s license – clean driving record
  • Experience in the automotive field
  • Sales skills—ability to overcome objections and close sale
  • Typing skills
  • Strong organization skills

 


Automotive Service Advisor / Sales Consultant (Customer Service)


Since 1984, the NAPA AutoCare Center Family of Programs has been built around a quality standard where independent repair business owners are invited to join, based on integrity, industry qualifications, and expertise. Today, we have over 14,000 locations nationwide that include mechanical, collision, and truck locations.


Automotive Service Advisor / Sales Consultant (Customer Service)


Are you ready to rev up your career?

It’s time to join the NAPA AutoCare Center family.

Apply Today!

#TN

Skills required

Showrooms
Retail Sales
Automotive Sales
Product Information Management
Mystery Shopping
Selling Techniques
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Job ID: 96373-12

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Regular maintenance is the key to getting the most out of your vehicle. But you shouldn't have to sacrifice trust and peace of mind when finding a repair center for your automobile. NAPA AutoCare Centers are built around a quality standard where independent repair business owners are invited to join based on integrity, qualifications and expertise. That's how NAPA AutoCare ensures you get the best in class service that you deserve.

From routine maintenance to major repairs, we've got you covered. Our ASE-certified technicians use high-quality NAPA parts and provide exceptional work; work that you can feel confident about, knowing it's backed by our 24 month, 24,000 mile Nationwide Peace of Mind Warranty. With the largest network of independent mechanics in the U.S., a NAPA AutoCare Center is sure to be near, wherever you may be.

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