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M7v0mw6bpcrdd563j68

Level 2 Engineer - Lake Success, NY

Apollo Staffing Lake Success Full-Time
$40,000.00 - $65,000.00 / year
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Our client is a rapidly growing MSP located on Long Island. They are seeking a high energy professional who possesses a positive attitude, as well as the following skills and experience:

·2+ years of IT field software and hardware support (desktop, laptops, peripherals).

·Experience supporting Microsoft-based environments.

·Experience with Active Directory.

·Basic understand of TCP/IP network architecture.

·A+, Cisco, Dell, VMware and Microsoft certifications are a plus.

·Superior IT problem solving skills.

·Experience working with customers in a technical helpdesk type environment.

·Excellent time management, reporting, and communication skills.

·Ability to use incident ticketing system and keep incident ticket status current.

·Valid driver’s license/reliable transportation.

·College degree or technical certifications highly preferred

·Must be available for on-call rotation as needed.


Job Responsibilities will include:

·Diagnose and resolve technical hardware and software issues in a timely fashion.

·Use available information resources to achieve problem resolution.

·Advise clients of appropriate action.

·Log all help desk interactions and redirect problems to appropriate resource.

·Identify and escalate situations requiring urgent attention.

·Stay current with system information, changes and updates.

·Set up, configure, and support client networks.

·Develop and maintain client systems, applications, security, and network configurations

Recommended skills

System Information
Time Management
Complex Problem Solving
Communication
Help Desk
Network Architecture
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Job ID: BHJOB9627_3377

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This is the APOLLO difference.

Founded in 2001, APOLLO STAFFING is headquartered in Richardson, TX just outside of Dallas. APOLLO has two operating division; Apollo Staffing and VAR Staffing. Apollo Staffing provides Technology Staffing Solutions to clients primarily in the surrounding Dallas – Fort Worth (DFW) area and state of Texas, while VAR Staffing provides technical staffing services to the VAR / MSP community throughout the United States. Apollo Staffing’s clients range from small, privately held companies to Fortune 500 organizations.

Our Leadership Team consists of experienced professionals with deep industry knowledge, extensive training, and a proven track record of success. We continually strive to provide the highest level of industry best practices and our solutions are tailored to fit the unique needs of each client. APOLLO STAFFING has built an organization dedicated to customers who expect and demand only the highest level of service, no matter the size or scope of their needs. Our commitment to customer loyalty and satisfaction is a foundational principal in how we run our company.

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