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Call Center Representative

The TemPositions Group of Companies • New Hyde Park, NY

Posted 1 month ago

Job Snapshot

Contractor
Degree - 2 Year Degree
Banking - Financial Services
Customer Service
0

Applicant

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Job Description

Customer Service Representative needed for a fast pace call center, with a flexible schedule. Hours very between 7am - 11pm. with weekend availability.



Responsibilities:
  • Update customers account information accurately
  • Resolve all products and service inquires that customer may have
  • Reach out to customers to verify account information, products or services
  • Resolve customer complaints in a professional manner
  • Provide additional products or services that would exceed clients experience
  • Perform additional duties as assigned.


Skills:
  • Associates degree or High School Diploma with two years of experience
  • Two (2) years of experience in a high level call center or financial institution
  • Assist with related administrative functions
  • Ability to quickly learn and build relationships with customers
  • Verbal and written communication skills a must
  • MS Office proficiency

Job ID: Temp_20161208132939_0
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