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Patient Medical Biller - Up to $22/hr

KNF&T, Inc Westwood, MA Contractor
$22.00/ hour
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A reputable medical facility in Westwood, MA is seeking a Patient Medical Biller to join their team. In this contract role, you will serve as a primary support to the organization’s patients regarding any concerns related to billing, self-pay balances, insurance payments, and all other financial matters. Apply today!

Compensation: Up to $22/hr

Responsibilities for the Patient Medical Biller:

  • Answer incoming patient phone calls and make outbound collection calls on open balances
  • Update patient insurance, confirm eligibility and queue claims for billing
  • Update demographic and guarantor information in the Patient Accounting System
  • Act in a professional manner and treat patients, co-workers, and leadership with respect at all times
  • Troubleshoot and identify patient billing issues to resolve them to patient’s satisfaction
  • Ability to explain and discuss the organization’s policies for better patient understanding
  • Educate patients about third party and insurance processes, their plan benefits, and how they affect patient balances
  • Evaluate accounts from both an insurance and self-pay perspective
  • Evaluate accounts for self-pay refunds
  • Manage and work queues and worklists in patient billing system
  • Advocate for patients and contact insurance companies on their behalf, when necessary, to resolve disputes
  • Assist with patients with access to the Patient Portal and password resets
  • Set up payment plans, monitor and make outbound calls to patients with broken promise to pay agreements
  • Ability to approach patient and discuss open, unpaid or overdue balances
  • Receive and process patient credit card payments, and allocate to appropriate visits on the account
  • Evaluate accounts for bad debt placement and wok with bad debt vendor on patient issues and concerns
  • Post appropriate discounts and adjustments to patient accounts
  • Interact with supporting departments; coding, cash-ops, AR follow up to resolve billing and payment issues
  • Interact with practices to communicate and work cooperatively regarding patient billing issues
  • Maintain expected performance metrics

Requirements for the Patient Medical Biller:

  • Associates degree or relevant work experience required
  • Medical billing experience in a professional setting
  • Athena and Meditech experience
  • Knowledge of insurance rules/regulation and policies
  • Ability to identify billing trends affecting patient balances
  • Ability to evaluate situations and escalate issues appropriately
  • Ability to multitask, and ability to follow through with our patients and contacts
  • Ability to read, understand and interpret insurance Explanation of Benefits
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                     

Contract Employee Benefits:

  • Health and Dental
    • Contract employees are eligible for subsidized health and dental insurance coverage upon completion of 120 hours on assignment within four (4) consecutive weeks working a minimum of thirty (30) hours per week.
  • Paid Sick Leave
    • Contract employees who are employed to work in the Commonwealth of MA may accrue and use up to forty (40) hours of paid sick leave per calendar year in increments of no less than one (1) hour.
  • 401(k) Plan
    • Regularly recruited contract employees, who are U.S. citizens aged twenty-one (21) or older, are eligible to contribute to KNF&T’s retirement savings plan with Fidelity Investments.
  • Short Term Disability
    • Contract employees are eligible for subsidized short term disability, covering up to 12 weeks of a disability including maternity leave.
  • Free Training
    • KNF&T uses a state of the art e-Learning software training system. We encourage all our contractors to take advantage of this training, which is available 24 hours a day, 7 days a week.

Recommended skills

Attention To Detail
Billing
Technology Savvy
Interpersonal Skills
Coordinating
Claims

Location

Salary Details

This salary was provided in the Job Posting.
$22
Hourly Salary

Career Path

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Patient Medical Biller - Up to $22/hr
$22.00/ hour
Estimated Salary: $39K
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Job ID: 85214

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