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6358 Highway 24
Remington, IN 47977
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Second Shift Service Coordinator Wanted: Administrative position in office setting - All training provided.
Schilli NationaLease • Remington, IN
Posted 4 hours ago
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Who We Are: Schilli NationaLease, a division of The Schilli Companies and subsidiary of Daseke, is dedicated to providing nationwide service through the NationaLease chain in the areas of truck leasing, rental, and maintenance operations. We have built our business on the belief that listening to our customers and providing them with personalized, high-quality services that meet and exceed their expectations is the key to success. Our passion for helping our customers, working together, and maintaining high standards of honesty and dependability have allowed us to enjoy continued prosperity since the formation of our original company, Schilli Motor Lines, in 1961.
Who We Need: Schilli NationaLease currently has a full-time service coordinator position available at our Remington, Indiana office. We are seeking a highly motivated, customer-focused individual with a knack for problem-solving and a love of learning to fill it. This vacancy has a Monday through Friday schedule with hours from 2 PM to 11 PM ET.
What You'll Do: The service coordinator’s duties include, but are not limited to, the following:
Answering incoming calls from vendors, drivers, and other Schilli personnel, entering call information into the AS400 system, and determining the best course of action based on the situation
Performing regular check calls to shops to receive updates on unit repair status
Processing billing information received from vendors
Recording Comchek, hotel reservation, and shop work data on Microsoft Excel spreadsheets
Responding to questions from customers and drivers submitted through the Qualcomm system
Our Offer: In addition a starting wage between $12 and $14 / hour depending on skillset, we offer a complete benefits package to all employees who work an average of at least 30 hours per week for the company that includes:
Paid holiday and vacation time
Health insurance with medical, dental, and prescription drug coverage
No-cost lab work and imaging services
Flexible spending account (FSA) for qualified medical and dependent care expenses
Voluntary group term life and accidental death and dismemberment insurance
401(k) retirement account plan
Tuition reimbursement through Truckload Carriers Association scholarship program
Our Ideal Candidates: The best fit for our positions will have the following qualifications:
Education and Experience:
High school diploma, GED, or other equivalent
Prior experience in the transportation industry or in a high-volume call center environment a plus
Basic computer knowledge; Prior experience with AS400 a plus
Basic mechanical knowledge and aptitude
Basic United States geography knowledge
Intermediate level or higher Microsoft Office knowledge
- Able to focus on current task and filter out distractions
- Able to remain calm in a fast-paced, high stress environment
- Active listening
- Attentive to detail
- Capable of multi-tasking and prioritizing tasks by level of importance
Determined to learn
- Excellent verbal and written communication skills
- Highly organized
- Strong problem-solving skills
- Able to sit upright at assigned workstation for entire work shift
- Able to write and type for communication and data entry purposes for entire work shift
- Able to listen to others and speak clearly very frequently in order to communicate effectively with colleagues, supervisors, and customers
- Able to stoop and bend over somewhat frequently for filing duties
Application Process: To apply, please submit your resume and other requested information through CareerBuilder only. Once the human resources department has processed your submission, you will receive a series of online assessments at your specified email address. Please note that we will be unable to consider you further for the position you applied to until all online assessments have been completed. Due to the volume of applications received by The Schilli Companies, we request that you please do not contact the human resources department regarding the status of your application if you have not previously been contacted by a company representative. Applicants will receive status updates by email for positions they applied to as selection decisions are made.
Visa Sponsorship Statement: Per company policy, Schilli NationaLease does not sponsor any type of employment visa. We are therefore unable to consider applicants who will require visa sponsorship from the company now or in the future as a condition of employment. Proof of permanent work authorization is required from all new hires on the first day of employment.
Equal Employment Opportunity Statement: Schilli NationaLease provides equal employment opportunities to all applicants for employment without regard to race, color, national origin, sex, age, religion, marital status, pregnancy status, veteran status, disability, or genetic information. In addition to federal law requirements, Schilli Transportation Services complies with all applicable state and local laws governing nondiscrimination in employment at every location where the company operates facilities. This policy applies to all terms and conditions of employment including recruitment, selection, compensation, benefits, training, performance evaluation, promotion, disciplinary action, leave of absence, and separation.
Disability Accommodation Statement: Schilli NationaLease complies with all federal, state, and local laws concerning the employment of individuals with disabilities and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to apply to a position with Schilli NationaLease, or are the representative of a person seeking an accommodation for a disability for the purpose of being able to apply to a position with Schilli Transportation Services, please contact the Human Resources Department by calling (219) 261-2100 ext. 2422. This number is for disability accommodation requests only.