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Help Desk Technician - Contract, Immediate Start!

Connection San Diego Contractor
$22.00/ hour
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Connection has an excellent opportunity through our technical staffing division in San Diego, CA.  One of our Fortune 500 clients is in the process of moving its user base into OneDrive, and they are in need of additional help to walk their end users successfully through this process.

In short, we are looking for multiple Help Desk Technicians for a 8-12 week commitment to this project. 


Hours:
M-F; 8am-5pm


What’s in it for you?

  • Get valuable experience in a Fortune 500 environment!
  • Build your resume and experience in a large enterprise environment.
  • Expand and refine your knowledge of the Microsoft Suite of products.

Who you are:

  • Someone who does not have multiple days off planned for the next 8-12 weeks.
  • You have some IT experience and excellent communication skills.
  • You like helping people through technical issues and can deliver instruction effectively.

Job Description

  • Contact end user on the phone and walk the user through steps to complete their update of the “OneDrive For Business" application.
  • Once the migrations is successful and complete, you will record and close the task.
  • Keep record keeping of users who have completed the migration, and maintain follow up for users who still have not completed the migration.

  • IT training is a must – either in the form of a certification, Bachelor’s degree, Associate Degree, or previous work experience.
  • Able to commit to a 8-12 week project.
  • Employee must be onsite for this position.
  • Work with users over the phone – customer service oriented personality – happy to help and be patient with end users.
  • Some basic MS Office / Outlook experience.


Connection and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers.  All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law.


Recommended skills

Service Orientation
Communication

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$22
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Help Desk Technician - Contract, Immediate Start!
$22.00/ hour
Estimated Salary: $87K
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Our goal is simply stated. We make information technology work for our customers.

Our mission is to serve businesses, government agencies, educational institutions and individuals with trusted guidance, exceptional service and innovative products throughout the information technology lifecycle.

Since our founding in 1982, the Connection team has set the standard for customer service in the information technology industry. We strive to create a foundation for long-lasting, rewarding partnerships, offering expert guidance, exceptional service, and innovative strategies to empower customers to make informed IT investment decisions.

It is this collaborative approach to the design, deployment and support of technology that has fueled Connection’s growth and earned the Company the reputation of trusted advisor to small businesses, enterprises, government agencies, educational institutions and individuals alike.

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