Customer Service Representative Needed for New Office ASAP job in Salt Lake City at Black Diamond Management Inc

Customer Service Representative Job Purpose: Attract and Serve customers by providing product and service information through community outreach and marketing promotions!

Do you want to be a manager but don’t have the experience? In this position, you can also get involved with our management training!

Customer Service Representative Job Duties:

• Attract potential customers by answering product and service questions. Suggest information about products and services.
• Open customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed

Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking