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Design Program Manager (Maternityship)

The Mom Project New York Contractor
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Company Industry: Technology

Opportunity: The Mom Project is helping to source candidates for the above client who is looking for a Design Program Manager (Maternityship)
Commitment Level:  40 hours per week, on-site, contract through July 2020



This transportation-focused tech company is seeking an interim Design Program Manager to provide maternity leave backfill coverage for the Rider Product Design team.


OVERVIEW
The Rider team is responsible for many of the features that consumers experience. Design Program Managers are strategic partners to the design leads, leading and driving the design work forward every day. If you’re passionate about design and thrive at helping develop process and structure around projects within and around the design organization to make it as effective as possible - let's talk!

The Rider Design Program Manager will work across teams to shepherd and manage the delivery of
design and Rider experiences to completion. A creative approach to the operational aspects is your
strength, along with strategic thinking and planning. You thrive in taking complexities to a simple,
actionable level across the greater design team, and provide transparency into the design process.
You’re savvy at connecting the dots, being a trusted partner to cross-functional peers.
You’ll be a leader within the design organization and an advocate for the Product Design team and the design process.


RESPONSIBILITIES:
● Understand the core features and product inside out, and work with the team to help set design
goals and trajectory
● Shape, drive and document processes and tools for effective team workflows and collaboration
● Support and elevate the quality of the design work
● Work directly with a multidisciplinary team of designers and researchers
● Collaborate, communicate, and negotiate with product managers, engineers and stakeholders at
all levels across the organization
● Own and drive the design project lifecycle from strategic planning, scheduling, requirements
gathering, design reviews, delivery and implementation to launch
● Scope and define projects strategically with cross-functional partners and design team
● Lead quarterly planning and prioritization with cross-functional teams, balancing multiple inputs
and needs
● Provide up to date visibility into current projects, team utilization, project health and priorities
● Participate in and facilitate design reviews, prep, and post-mortems
● Collaborate with production team and design leads with resourcing and team allocation
● Manage deliverables in an accurate and timely fashion



EXPERIENCE & SKILLS:
● 5-7+ years of experience working in the relevant design industry - product design and/or
consultancies
● Passion for user experience and design
● Proven ability to manage workflows, project plans and ship high-quality design
● A ‘big picture’ approach in helping establish, support, and engage teams, while still managing
the details
● Great communication skills, written and verbal, with a diverse group of stakeholders
● Attention to detail with borderline obsessive organizational skills
● Relevant understanding and appreciation of current product design processes and systems
● Comfortable with ambiguity and malleable workflows
● Strong conflict resolution and negotiation skills
● Resilience and equanimity in dealing with change, challenges and adversity
● Proactive in seeking opportunities to improve and expand team, personal skills and experience

Company Industry: Technology

Opportunity: The Mom Project is helping to source candidates for the above client who is looking for a Design Program Manager (Maternityship)
Commitment Level:  40 hours per week, on-site, contract through July 2020



This transportation-focused tech company is seeking an interim Design Program Manager to provide maternity leave backfill coverage for the Rider Product Design team.


OVERVIEW
The Rider team is responsible for many of the features that consumers experience. Design Program Managers are strategic partners to the design leads, leading and driving the design work forward every day. If you’re passionate about design and thrive at helping develop process and structure around projects within and around the design organization to make it as effective as possible - let's talk!

The Rider Design Program Manager will work across teams to shepherd and manage the delivery of
design and Rider experiences to completion. A creative approach to the operational aspects is your
strength, along with strategic thinking and planning. You thrive in taking complexities to a simple,
actionable level across the greater design team, and provide transparency into the design process.
You’re savvy at connecting the dots, being a trusted partner to cross-functional peers.
You’ll be a leader within the design organization and an advocate for the Product Design team and the design process.


RESPONSIBILITIES:
● Understand the core features and product inside out, and work with the team to help set design
goals and trajectory
● Shape, drive and document processes and tools for effective team workflows and collaboration
● Support and elevate the quality of the design work
● Work directly with a multidisciplinary team of designers and researchers
● Collaborate, communicate, and negotiate with product managers, engineers and stakeholders at
all levels across the organization
● Own and drive the design project lifecycle from strategic planning, scheduling, requirements
gathering, design reviews, delivery and implementation to launch
● Scope and define projects strategically with cross-functional partners and design team
● Lead quarterly planning and prioritization with cross-functional teams, balancing multiple inputs
and needs
● Provide up to date visibility into current projects, team utilization, project health and priorities
● Participate in and facilitate design reviews, prep, and post-mortems
● Collaborate with production team and design leads with resourcing and team allocation
● Manage deliverables in an accurate and timely fashion



EXPERIENCE & SKILLS:
● 5-7+ years of experience working in the relevant design industry - product design and/or
consultancies
● Passion for user experience and design
● Proven ability to manage workflows, project plans and ship high-quality design
● A ‘big picture’ approach in helping establish, support, and engage teams, while still managing
the details
● Great communication skills, written and verbal, with a diverse group of stakeholders
● Attention to detail with borderline obsessive organizational skills
● Relevant understanding and appreciation of current product design processes and systems
● Comfortable with ambiguity and malleable workflows
● Strong conflict resolution and negotiation skills
● Resilience and equanimity in dealing with change, challenges and adversity
● Proactive in seeking opportunities to improve and expand team, personal skills and experience

Recommended skills

Strategic Thinking
Multitasking
Negotiation
Systems Development Life Cycle
Communication
Attention To Detail
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