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Customer Service Specialist

American Cybersystems, Inc. (ACS Group) Westborough Full-Time
$16.00/ hour
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IF INTERESTED GET BACK TO ME AT Phone number blocked - click to apply OR EMAIL ME AT Email blocked - click to apply

SKILLS AND EXPERIENCE:

  • Must have experience in Customer Service / Call Centre Background
  • 1st Shifts available to work
  • IMMEDIATE INTERVIEWS
  • IMMEDIATE OFFERS

COMPANY DESCRIPTION: an American worldwide banking and financial services holding company headquartered in New York City

GROWTH OPPORTUNITY:

  • Career advancement
  • Increased duties and responsibilities
  • Keeping up with technology, systems, processes

JOB DESCRIPTION:

Duration: 12 + Months (Temp to Hire)
Pay rate: : $16.00 per hour
Education: High School Diploma or Higher
Location : Westborough, MA

  • Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
  • Responds to customer inquiries.
  • Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.

Recommended skills

Transaction Processing (Computing)
Transaction Processing (Business)
Balancing (Ledger/Billing)
Information Security
Customer Service
Complex Problem Solving

Location

Salary Details

Based on Job Title, Location and Skills
$16
Below Avg. Average Above Avg.

Career Path

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Customer Service Specialist
$16.00/ hour
Estimated Salary: $69K
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