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Network Development Representative @ Arkansas

Vantage Health Plan, Inc. Monroe Full-Time
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At Vantage Health Plan, Inc. we specialize in taking care of people: our members, our patients, and our employees. We offer competitive salaries and great benefits! Benefits include: Health, Dental, Life, Accidental Death and Dismemberment, Long Term Disability, Paid Time Off, and 401(k).

Vantage is currently recruiting for a Network Development Representative (NDR) to grow our provider network as we expand our business into the state of Arkansas! We are looking for a bright, motivated, service-driven professional to act as the primary point of contact for providers and potential providers within their assigned counties/parishes regarding questions, issues, claims status, etc. This role will require travel with possibility of overnight stays. Depending on location, the NDR may work from home and report to the Monroe office periodically following training.  

Essential Duties and Responsibilities: 

• Locate and contract providers in their assigned counties/parishes to obtain network adequacy for all Vantage plans, and establish a plan of action for recruiting new providers

• Visit all PCPs and Specialists in their assigned counties/parishes quarterly to give updates on VHP and resolve any problems or questions the provider has with Vantage

• Visit hospitals in their assigned counties/parishes every 6 months to get updated rosters and explain any VHP updates

• In-service and complete site reviews on new providers in their counties/parishes

• Document detailed visit logs daily/weekly

• Develop and administer education and training to providers and office staff

• Manage mailings and faxes to providers

• Provide on-going technical assistance to providers and their staff

• Work independently and within a team on special projects as needed

• Type and design general correspondences, memos, etc. 

• Research and respond to appeals

• Handle provider complaints and grievances in assigned counties/parishes

Knowledge, Skills, and Abilities: 

• High school diploma or equivalent 

• Ability to travel with possibility of overnight stays

• Marketing and/or sales experience preferred

• Knowledgeable on provider contracting and credentialing

• Ability to interact effectively with all staff and other professionals

• Excellent verbal and written communication skills

• Excellent interpersonal skills

• Proficient in Microsoft Office, Excel, Outlook, Publisher, and Internet

• Ability to organize and manage multiple priorities

• Ability to work under stress  

Recommended skills

Microsoft Outlook
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In 1994, Vantage Health Plan, Inc., was formed by physicians who wanted to provide quality healthcare coverage through the teamwork of physicians and their patients. That commitment to quality and care is still inherent in Vantage today. Vantage’s membership has grown steadily over the past 20 years, now providing health insurance coverage for nearly 40,000 members and contracting with over 15,000 healthcare providers. Vantage prides itself in offering friendly, excellent customer service and quality healthcare products.

Vantage continues the belief that health insurance should be affordable and customer service should be local and compassionate. With the corporate offices in Monroe, Louisiana, Vantage has expanded with office locations in Baton Rouge, Shreveport, Oak Grove, Mangham, and more!

With products including Individual, Medicare Advantage, and plans for Louisiana State employees with the Office of Group Benefits, Vantage has health insurance for everyone!

Vantage is a visible example of commitment to the lives of our members and community. Vantage hosts tailgating parties for the community during several events including the Warhawk Triathlon and Dragon Boat Races. Employees also volunteer in the Susan G. Komen Race for the Cure, Alzheimer’s Association Memory Walk, Ouachita Council on Aging’s Shindig, Party on the Rooftop, and the American Heart Association’s Go Red event. Vantage’s co-ed softball team also participates every year in the community league.

Nothing, however, is more evident of Vantage’s commitment than the ongoing beautification efforts of downtown Monroe. In addition to completely renovating every floor of the Vantage Tower (formerly Ouachita National Bank), Vantage also purchased the former Central Bank Building, located at 300 DeSiard Street. Along with the renovations to the Vantage Central Building, the new Central Park was added as a symbol of the rebirth and renewal of downtown Monroe. The park offers employees a place for relaxation and the citizens of Monroe something to admire. In early 2017, Vantage opened the Vantage State Building in downtown Monroe. This building, built in 1925, began as the Virginia Hotel and became the State Office Building. The six-story office building houses Vantage’s Marketing and Member Services departments, a beautifully renovated lobby and mezzanine, the “Rooftop Garden” for meetings and private events, and two large retail spaces on the ground floor.

Currently, Vantage owns a total of seven buildings and five parking lots downtown.

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