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Business Analyst Manager
Maximus is seeking a Business Analysis Manager who will be a key resource in the successful implementation and execution of a large government contract. The manager will work closely with Operations, Support Services, Reporting & Analytics, and IT to ensure the KPIs and SLAs are met and exceeded and will be involved in continuous improvement efforts.
*As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
Primary Responsibilities:
- Serve as liaison between the business (end users) and the systems development team; identify and analyze business needs, conduct requirements gatherings, and define scope and objectives
- Work closely with Operations, Support Services, Reporting & Analytics, and IT to ensure the KPIs and SLAs are met and exceeded and will be involved in continuous improvement efforts
- Translate business requirements into system/software requirements
- Make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
- Research technical business requirements and document the components of the application (i.e. business processes, data, etc.)
- Establish strategic plans and objectives for achieving business needs and supporting project operations; analyze the impact of any potential changes requested by the end user
- Assist in the execution of approved project objectives by defining and overseeing the solution release process for business solutions; ensure adherence to established procedures
- Provide direction to team members and resolve complex issues
Minimum Requirements:
- Bachelor’s Degree from an accredited college or university
- 5-7 years of related experience
- 3 years of supervisory/management experience
Recommended Skills
- Business Process
- Business Process Improvement
- Data Analysis
- Risk Management
- Use Analytical Technique
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Job ID: 2022-77439
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