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Team Lead - Customer Service / Sales

LNE Consulting Fort Lauderdale Full-Time
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Team Lead - Customer Service / Sales


We are a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.

We have a ton of interest in our company, we will be looking at EVERY resume that is submitted, one of our core values is fairness, so we will be in contact within 24-48 hours if you're selected for an initial interview.


We realize that with every customer contact lies opportunity- the opportunity to make a connection.  The responsibility of interacting with our clients’ potential customers is one we take seriously.  That is why we are hiring those with a background in hospitality or customer service who are looking for a career change.  It’s because we know that the impression our people make can mean the difference between losing or gaining a lifetime customer.



Team Lead - Customer Service / Sales


Customer Service Management:


Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistent superior service.


 


Customer Acquisition Management:


We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients.  Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.


 


Business Management Solutions:


Spanning almost a decade the business solutions team is one of the best in the industry.  We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.








We are one of the fastest growing customer service and customer acquisition outsourcers with locations across the United States and internationally. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.   


With more than 25 domestic and international locations, our team is creating new opportunities daily:  


  • We have our own in house leadership development programs
  • Opportunities for individuals to join a company where they can enjoy their work day

  • 100% of our management team is promoted from within our organization.
  • Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
  • We believe in recognizing individual employees for their contributions and achievements
  • Opportunities to grow and develop the career in management or leadership that individuals really want




Whatever role or position you are seeking, we have challenging and exciting career growth opportunities waiting for you.


Educational Requirements:


  • High School Diploma
  • College preferred



Experience and Skills:


  • 1-2 years customer service or sales experience – restaurant or hospitality experience included
  • Ability to remain highly motivated in a service and sales environment
  • Creative thinker and problem solver
  • Highly energetic with motivation to appreciate customers and other team members
  • Multi-task oriented
  • Excellent active listening and interpersonal skills
  • Confident and positive attitude expressed with a genuinely sincere tone
  • Adaptive to change
  • Excellent oral and written communication skills with emphasis on probing
  • Ability to lead a conversation
  • Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)


 

Recommended skills

Passionate
Active Listening
Restaurant Operation
Confident And Emotionally Stable
Customer Service
Interpersonal Skills

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Team Lead - Customer Service / Sales
Estimated Salary: $65K
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LNE Consulting in Hollywood, FL has been recognized, time and again, for our stellar performance in delivering the highest quality of results to our clients. Since the beginning, 2009, we have been committed to producing tangible and measurable results through our marketing campaigns. By honoring our commitments, we have expanded to dozens of cities throughout the United States. Excitingly, we are currently planning our first European expansion as well.

Despite a challenging economic climate, LNE Consulting has steadily continued to grow, and our business has only gotten stronger in recent years. The reason for this is simple: we offer an extremely valuable service to our clients, which is gaining new customers and ensuring the utmost satisfaction of the existing ones. When a company is able to master these two things, their business inevitably thrives. 

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