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Company Contact Info
- Rocklin, CA
- Samuel Shetti
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Customer Care Specialist
Integrated Resources, Inc • Rocklin, CA
Posted 2 months ago
Title: Customer Care - Call Centre
Location: Rocklin, California
Duration: 4 months +
Shifts: Monday- Friday – General shift.
- Roles related to the sales and marketing of client’s products, maximizing value from the sale of products, and the identification and fostering of alliances and new business opportunities.
- Provides internal and external customers with services via telephone in a variety of topics requiring specific technical knowledge.
- IMPACT: Impacts direct work team through accuracy, efficiency and timeliness of own work.
- COMPLEXITY: Recognizes and solves typical problems from clearly defined options. ACCOUNTABILITY/ INDEPENDENCE: Accountable for efficiency, timeliness and accuracy of own work; works within established procedures and guidelines; has limited opportunity to exercise discretion; evaluates and selects solutions from established options.
- EXPERIENCE: Requires some formal training and practical experience in addition to training on the job.
- ORGANIZATION: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance
- High school diploma/equivalent required plus 1-3 yrs relevant work experience