A-Line Staffing is now hiring Customer Service Representative in Mount Prospect, IL. The Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
Customer Service Representative Highlights:
This position pays $13 - $14 hourly
Training for this position is 8:30 am to 5 pm first 2 weeks
The shift for this position is 8 hour shift between 7:30 am to 7:30 pm Monday to Friday
Customer Service Representative Job Description:
Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pharmacy Service Representative, you will provide telephone support to patients receiving life sustaining specialty drug therapy.
You will be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and revivifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues.
- Call Center Experience
- Healthcare Experience is a plus
- High School Diploma or GED
- Attendance is mandatory for the first 90 days
If you think this Customer Service Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
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- Excellent customer service skills
- Knowledge of medical terminology
- Accustom to call center setting
- Knowledge in healthcare benefits
Health Care Benefits