Established manufacturer is looking for several customer service representatives to work either Monday-Friday 9:30AM-6:00PM or 10:30AM-7:00PM. In this role you will answer and satisfy in-bound customer calls in a high-volume environment; assist customers with placing orders; contact customers about orders; and assist with special projects as needed.
This is a very busy office! Must be able to work in a fast paced environment and keep up with the phones and computer work.
Beautiful office and fun working environment.
High school diploma or equivalent required;
More than one year of prior Customer Service experience;
Must be detail oriented;
Excellent verbal & written communication skills;
Solid computer knowledge, some typing skills and ability to enter orders while on the telephone;
Ability to multi-task and handle many different requests at once;
Ability to work in a fast-paced environment and handle a large volume of phone calls daily;
Effectively handle upset customers and stressful situations;
Possess a moderate level of product knowledge preferred, but not required;
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McCallion Staffing Specialists was created in 1979 and is a three-generation, family-owned business whose owners are actively involved in the day-to-day operations. We have successfully supplied companies with their “people” needs in the Greater Philadelphia Area, including Montgomery, Bucks, Berks and Chester County, as well as the Lehigh Valley. We are also a Certified Women’s Business Enterprise and Certified Small Business.
Our philosophy is based on a client-focused approach to everything we do. We take the time to learn about our clients’ individual needs and look for long-term, mutually beneficial business relationships based on honesty and integrity, which separates us from other admin, warehouse, and manufacturing recruitment agencies in the area. As a family-owned corporation, we genuinely care about client satisfaction and have the ability to make immediate decisions without “red tape” and countless hours of contemplation. We strive on creating strong, close-knit relationships with our clients and candidates, which has allowed us to maintain an excellent reputation for over 35 years.