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Customer Service Representative (Second Shift)

DISYS Eagan Full-Time
$13.00/ hour
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Please call Phone number blocked - click to apply for immediate consideration. They are hiring today!

  • Performs a variety of operational tasks for a moderately complex to complex process or functions.  Takes accountability for entire process from receipt of work to resolution and closure.  Tasks require coordination of information among various operational areas and customers. Uses multiple online systems.  Duties may include: receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into CRT/PC, verifying accuracy; balancing general ledger accounts; resolving complex customer issues using multiple resources and records; preparing, editing, distributing, and/or correcting specialized and/or complex documents.  Works under general supervision following established procedures.   Exercises some judgment within guidelines. Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed.: 2+ years related experience.

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Other Skills for the Web Developer include:

  • Strong analytical and problem solving skills
  • Ability to work with minimal supervision, exercise discretion and use independent judgment
  • Excellent communication skills
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Related Keywords:  .Net, dot net, dotnet, MSP, ASP, VB


Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.

Recommended skills

Balancing (Ledger/Billing)
Self Motivation
Decision Making
Complex Problem Solving
Training
General Ledger

Location

About the company

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$13
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Customer Service Representative (Second Shift)
$13.00/ hour
Estimated Salary: $69K
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Our vision is to be a global business partner, delivering highest quality and most consistent services at the best value to clients worldwide. Incorporated in 1994 as a certified Minority Business Enterprise, DISYS has posted exponential growth and currently ranks as the second-fastest growing staffing firm with revenues exceeding $300 million. DISYS is headquartered in McLean, Virginia, with offices and delivery locations worldwide in North and South America, Europe, and the Asia Pacific region.

Digital Intelligence Systems, LLC (DISYS) is an IT staffing and managed services company with core services in:

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