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Automotive Warranty Administrator / Warranty Admin job in Lawrenceville at Hayes Chrysler Dodge Jeep

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Automotive Warranty Administrator / Warranty Admin at Hayes Chrysler Dodge Jeep

Automotive Warranty Administrator / Warranty Admin

Hayes Chrysler Dodge Jeep Lawrenceville, GA Full Time
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Warranty Administrator

Hayes Chrysler Dodge Jeep in Lawrenceville, GA is a premier Georgia Chrysler Dodge Jeep Ram dealer. Hayes has been serving North Georgia for over 40 years, and we’re looking for a driven, dedicated individual to join our successful team!

Hayes Automotive Group is looking to fill this position for a full-time Warranty Administrator which will contribute to the success of the dealership by being responsible for all processes involving warranty claims. The applicant will process warranty claims for a Chrysler dealer. The warranty clerk is a vital part of the service department.

We are committed to helping you achieve your goals through our competitive pay and benefits including:

  • Competitive pay
  • Comprehensive Benefits
  • Growth Opportunities
  • Medical, Dental, Vision & Life insurance plans
  • 401(K)
  • Paid time off
  • Paid holidays
  • Training opportunities
  • Family owned and operated

Job Duties:

  • You will be responsible to process claims so the dealer is reimbursed by the manufacture for warranty work performed
  • Prepares, submits and follows up on warranty claims
  • Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor
  • Keeps abreast of all factory recalls and announcements
  • Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly
  • Assists with body shop warranty claims and follows up on outstanding claims
  • Reconciles all warranty receivables and works with the accounting department to obtain payments
  • Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed
  • Maintains all service and customer records as required by the warrantor

Job Requirements:

  • Applicant must have 2 years minimum experience in this position and can handle a high volume of claims
  • Must have the appropriate F.C.A. (Chrysler) warranty administration training
  • Previous warranty administrative experience in Chrysler preferred
  • Must be detail oriented and have strong organizational ability
  • Excellent verbal and written communication skills

Apply today!


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