Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
US
What job do you want?

Customer Service Representatives/Eligibility Professional Positions Located in Topeka, Kansas job in Topeka at CFA Staffing, Inc

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representatives/Eligibility Professional Positions Located in Topeka, Kansas at CFA Staffing, Inc

Customer Service Representatives/Eligibility Professional Positions Located in Topeka, Kansas

CFA Staffing, Inc Topeka, KS, KS Full-Time
$15.00/ hour
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Customer Service Representative/Eligibility Professional Positions Located in Topeka, Kansas

About Us


Our reputation is in our name: CFA Staffing - Customer - First - Always. CFA Staffing is a certified, female minority owned staffing service putting thousands of employees to work annually. We focus on light industrial, warehouse, clerical and technical staffing.

CFA Staffing is a certified, female minority owned staffing service putting thousands of employees to work annually. We focus on light industrial, warehouse, clerical and technical staffing.


Position Overview

Customer Service Representatives/Eligibility Professional Positions Located in Topeka, Kansas

Our client is seeking to fill 20 Customer Service/Eligibility Professional Positions located at their KanCare Contact Center located in Topeka, Kansas. These are full-time positions working Monday through Friday 8:00am-4:30pm. These positions will work at the Contact Center located at 3231 Southeast 6th Avenue (old Payless Corporate Building), Topeka, KS. These positions will start training on Thursday, April, 8, 2021 and the training hours will be 8:00am-4:30pm. After you complete the training, you will also work 8:00am-4:30pm. These are also temp-to-perm positions to be hired onto the customers payroll in 90 days.

As part of the KanCare Clearinghouse Program, the Eligibility Professional Specialist will perform a variety of duties. The position is responsible for gathering thorough documentation and entering information into various systems

Essential duties may include, but are not limited to:

  • Analyze the initial applications and reviews (for Family Medical programs) and supporting documentation provided by applicants to determine eligibility for federal and state medical assistance. Investigate the applicant circumstances thorough the use of available computer systems (Databases, registries, and informational deposits) researching records provided by the applicant and their contacts to provide the information about the household income, resources, and expenses upon which the eligibility determination is made.
  • Entering household information and authorizing eligibility within the Kansas Economic and Enforcement System (KEES). Professional completes determinations using State and Federal regulations to determine eligibility for medical benefits based on financial and non-financial criteria. Document the eligibility decision in the electronic case journal and send appropriate system-based and manual correspondence to customers and representatives explaining the results of the eligibility determination and information regarding appeal rights.
  • Eligibility Professionals are expected to use knowledge of State eligibility processes, policies, and procedures governing managed care enrollment to communicate with consumers regarding a variety of issues.
  • Attend training as assigned to develop and enhance current understanding of Kansas Medicaid eligibility programs. Through training and experience, begin to develop expertise in additional areas of determination categories.
  • Maintain with up-to-date knowledge of regulations, policies, and guidelines
  • Willingness to work as part of a team
  • Maintain the integrity and confidentiality of all records and communications
  • All other duties as assigned

Minimum Qualifications/Experience

· High School diploma or GED equivalent; post-secondary education preferred

· Experience using MS Office, Outlook, and Internet

Please email your resumes and contact information to Teri and we will be making calls regarding these positions immediately so please make sure your contact numbers are included (phone # and email address). We will be conducting phone interviews starting ASAP. You will be required to pass a national criminal background check.

Additional Information:
Location: Topeka, Kansas

Please submit your resume and contract information to Teri and we will be contact you immediately!!!

And again these positions are located in Topeka, Kansas starting on 4/8/21; pay is $15.00/hr.; must have great skill set, attendance, and attitude; must have clean background and pass the drug screen as well.

Job Type: Full-time

Pay: $15.00 per hour

Job Type: Full-time

Pay: $15.00 per hour

Benefits/Salary
Benefits are available immediately
Pay will be $15.00/hr.

Please email your resumes and contact information to Teri at [ Link removed ] - Click here to apply to Customer Service Representatives/Eligibility Professional Positions Located in Topeka, Kansas and we will be making calls regarding these positions immediately so please make sure your contact numbers are included(phone # and email address). You will be required to pass a national criminal background check.

Additional Information:
Location: Topeka, Kansas
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.

Preferred Skills or Knowledge:

  • Knowledge of Medicaid and managed care programs
  • One (1) year experience preferred in determining Long-Term Care, Elderly and Disabled, or Family Medical eligibility
  • Successfully complete KDHE Eligibility Training
  • Strong computer skills with the ability to maneuver in complex software systems
  • Ability to manage competing priorities
  • Demonstrated critical thinking skills
  • Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation
  • Requires excellent data entry skills the ability to type 28-30 minutes per minute accurately
  • Bilingual a plus

MUST HAVE EXCELLENT COMPUTER KNOWLEDGE, TYPING SKILLS, AND DATA ENTRY KEYSTROKES; PLEASE MAKE SURE YOU LIST THIS EXPERIENCE ON YOUR RESUME!!

Benefits/Salary
Benefits are available immediately
Pay will be $15.00/hr

Please submit your resume and contract information to Teri at [ Link removed ] - Click here to apply to Customer Service Representatives/Eligibility Professional Positions Located in Topeka, Kansas and she will be contact you immediately!!!

And again these positions are located in Topeka, Kansas; pay is $15.00/hr.; must have great skill set, attendance, and attitude; must have clean background and pass the drug screen as well.

Ideal Candidate Profiles: Customer Service Representative, Customer Service Agent, Call Center Agent, Eligibility Professional, Eligibility, Administrative Assistant, Clerk, Office Manager, Receptionist, Secretary, Office Assistant, Office Clerk, Office Coordinator

Recommended Skills

Customer Service
Explain Benefit
Help Customer
Resolve Customer Issue
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.