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Business Office Manager

Kensington Place Columbus Full-Time
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Kensington Place, part of the LSS network of hope, offers seniors a comfortable, dignified and safe residence for living out their retirement. Residents of Kensington Place enjoy many options for aging gracefully, including independent and assisted living and secure neighborhood-style memory care. Our vibrant community is a warm and wonderful place to call work or home.


Do you enjoy working with seniors and other people?  Are you someone who is visible, approachable, and values relationships?  If so, we have a great opportunity for you with our full-time opening for a Business Office Manager position.  


This position is responsible for the operations of the administrative functions for Kensington Place including billing, accounts payable, and basic human resource tasks.  Oversees, manages and prioritizes the work of the receptionist position.


Essential Duties and Responsibilities:

  1. Manages internal and external financial compliance, accuracy, timely processing and maintenance for the following areas: resident invoices, reconciles resident accounts, maintenance of security deposits, petty cash accounts, and coding and processing of all billing. 

  2. Creates and maintains all resident and administrative files in a neat and logical manner ensure files are updated in a timely manner. Maintains monthly census count.

  3. Provides leadership, work direction and overall supervision of receptionist and transportation staff including participating in the selection, orienting, training, evaluating, disciplining, and at times terminating staff.  Monitors the accuracy and completeness of timecard system for payroll on a bi-weekly basis.  Makes edits to staff records as appropriate.

  4. Provides administrative support to the Executive Director and staff including producing weekly newsletters, meeting minutes, letters, memos, activity calendars, and various reports.   Performs all computerized record keeping  including maintaining the marketing database, prepares marketing packets and other marketing correspondence.

  5. Manages, monitors, and maintains all office equipment ensuring supplies are available and equipment is functioning properly.  Notifies Information Technology or Maintenance if equipment is malfunctioning.  Orders office supplies as necessary for staff.

  6. Oversees all operational aspects of the facility vehicles, including vehicle inspections, registration and insurance, and policies and procedures. 

  7. Coordinates apartment turnover and readiness process with maintenance and marketing and assists with the move in arrangements for new residents.

  8. Assists the Executive Director and marketing staff as necessary with the planning and execution of special events and marketing campaigns.  Serves as back up for tours of the facility.

The ideal candidate will have an Associate’s Degree in Business Management or related field and 5 years progressive administrative experience.  Bachelor’s degree preferred.  Must have strong time management and organizational skills; Strong verbal and written communication skills with a strong focus on customer service; demonstrated ability to solve problems and make independent decisions.


Skills required

Time Management
Use Telephone
Provide Logistical Support
Problem Solving
Provide Service
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Kensington's the Place for ....

It's time to stop worrying and start enjoying life.

There's no better place for seniors than Kensington Place, the choices, amenities, and sense of community really make retirement living worthwhile.

We've built our community with active senior living in mind! We take care of all the work and worry, so you can join in on the fun and rewarding things you've always wanted to do, but seldom had time.

  • Experience personalized care when you need it
  • Enjoy a spacious studio, one, two or three-bedroom apartment that is geared towards aging together
  • Live an active lifestyle with our Senior Fit program Personal Training Program
  • Savor restaurant-style dining in our Wellington Dining Room
  • Share your day with friends and neighbors at our full calendar of activities and events.

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