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Property Manager job in Indianapolis at StoneCreek Communities

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Property Manager at StoneCreek Communities

Property Manager

StoneCreek Communities Indianapolis, IN Full Time
$50,000 - $65,000/Year
Apply Now

At StoneCreek Communities, our business focus is centered around 2 things: our valued residents and our amazing personnel. We measure our successes around both areas thriving cohesively! Beyond being one of the nation’s fastest growing and reputable real estate firms, we pride ourselves on being a premier employer that truly understands the importance of a balance in our careers and personal lives. StoneCreek believes flexibility and family-friendly policies are essential to cultivating an atmosphere where employees can thrive professionally, without sacrificing essential family obligations. As such, we boast exceptionally high employee satisfaction ratings and retention and offer our personnel stability, opportunities for growth and tools and education to not only advance their careers, but perfect their skillsets. We believe employees that are treated fairly, feel pride in their roles and are listened to and acknowledged are key ingredients in the recipe to our overall successes; as happy employees provide superior service to our customers and are the foundation for our continued success and growth! StoneCreek is active in all local Apartment Associations and is a respected member of the National Apartment Association. We offer medical, dental and health benefits, 401K with employer match and an industry-leading “Parental Leave” policy that supports a healthy work-life balance for both male and female associates.

Qualifications:

  • Must have Bachelor's degree from an accredited college or university or equivalent experience
  • Must have (5) or more years of successful operational experience in multifamily housing
  • Must have (3) or more years of supervisory experience in multifamily housing
  • Must be knowledgeable of federal and state industry regulations
  • RealPage/Onesite software is preferred
  • CAPS Certification is preferred

Community Manager Primary Responsibilities:

  • Provides leadership and direction for overall community operations to insure delivery of quality care and resident centered services. Additionally, the Community Manager is directly responsible for the community’s full profit and loss responsibility, staff scheduling, activities coordination, payroll processing and ensuring quality control in all on-site facilities
  • Plans, implements, and evaluates all aspects of operations, including recruiting, training and coaching team members to create and maintain a highly functioning, thriving and successful environment
  • Complies with all local, state, and federal regulations, and focuses on creating an enjoyable, positive working environment for our personnel as well as a healthy and flourishing living environment for our resident customers
  • Ensures all team members provide services to resident customers with a “hospitality” focus, going above and beyond for customers to ensure their ultimate happiness and satisfaction
  • Leads the development and implementation of community operations, strategies and tactics for the community and communicating those plans to the Director
  • Actively engages and outsources area vendor partners to provide additional resources to our resident customers
  • Supports the Assistant Manager and Marketing Coordinator in developing activities and promotions to maximize the enjoyment of our resident customers
  • Formulates and implements successful plans to grow occupancy and revenue, while controlling expenses and maintaining quality control
  • Interviews, hires, trains, supervises and evaluates all staff to ensure team members remain focused, driven and engaged in their positions
  • Operates the community in accordance with company policies and best practices as well as adhering with all federal, state and local regulations
  • Assists in the development of operational budgets and capital requirements, including forecasting all expenses
  • Remains active in area organizations and activities and provides connections and referrals to external resources that benefit our resident customers
  • Performs regular, recurring inspections of all community facilities and equipment

The ideal candidate will have prior experience managing a residential apartment community of at least 300 units and must:

  • Possess the ability to work in various positions at community and be willing and able to fill in as needed
  • Remain upbeat, energized and foster a high staff morale
  • Must be able to read and interpret financial records and reports
  • Meet financial management requirements for the community
  • Actively participate in touring prospective residents and host community open houses and special events, as directed by the company
  • Must demonstrate effective people skills with staff, residents, families, vendors, and community
  • Must possess the ability to make independent decisions when circumstances warrant such action
  • Must perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitation

Recommended Skills

Budgeting
Communications
Customer Service
Evaluating Trends
Team Management

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