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Customer Service Representative job in Pompano Beach at CareersUSA Inc.

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Customer Service Representative at CareersUSA Inc.

Customer Service Representative

CareersUSA Inc. Pompano Beach, FL Full-Time
$12.00 - $14.00 / hour
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CareersUSA, a leader in the staffing industry with over 39 years of experience, has another job opportunity for you:


Our Client is seeking Customer Service Representatives - Bilingual in Pompano Beach, FL.


Earn $12.00 to $14.00 per hour at these full-time, temp-to hire positions. Working 40 hours per week, 5 days a week, Monday through Saturday with one additional day off during the week. Hours are 10:00 AM to 7:00 PM.


Job Description:

  • Receive inbound calls and make outbound calls
  • Assist customers with product questions, rescheduling of deliveries and resolving warranty issues
  • Ensure all customers' issues are resolved satisfactorily
  • Provide support to delivery drivers
  • Provide excellent customer service over the phone
  • Perform data entry associated with the position

Requirements:

  • Bilingual: English / Spanish or English / Creole Required
  • Previous Customer Service experience; Call Center experience preferred
  • Customer service savvy with a great phone etiquette
  • Strong problem solving skills
  • Ability to multi-task and enter data accurately while listening and talking on the phone
  • Must have PC familiarity with solid data entry skills
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)

Contact Information:

Recommended Skills

Customer Satisfaction
Customer Service
Handle Customer Escalations
Telephone Skills
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Job ID: LAU-CSR124301

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