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Technical Training Manager

Lennox International Richardson Full-Time
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Responsible for the development and delivery of training courses for training technical employees in the installation, maintenance and repair of HVAC products.

Plans, organizes, direct and controls the activities and staff involved in the development, implementation, and administration of technical training. Analyzes and determines technical training needs, administers plans, procedures, and programs to meet technical training needs and problems. Constructs training manuals and aids. Supervises or conducts special courses designed for training selected groups of organization employees.

Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 8 years related experience. APICS or equivalent certification required.

Expert knowledge of a wide range of assigned products and the application of diagnostic techniques and service aids. Knowledge and ability to apply learning theories to classroom situations. Requires expert presentation skills using a variety of technologies. Strong verbal and written communication skills required. Requires proficiency in the use of Microsoft Office including Word, Excel, PowerPoint and Outlook. Proficient in leading WebEx meetings. Must be effective in leading and directing training teams.

Requirements:

  • bachelor’s degree and/or 8 years experience.
  • 5 years of management experience preferred.
  • APICS or equivalent certification required.
  • Expert knowledge of a wide range of assigned products and the application of diagnostic techniques and service aids.
  • Ability to apply learning theories to classroom situations.
  • Presentation skills using a variety of technologies.
  • Strong written and verbal communication skills required.
  • At least 5 years training experience preferred.
  • Creative, self-starter and highly motivated individual required.
  • Proven ability to thrive in a fast-paced, dynamic environment while juggling priorities and tight deadlines

Skills required

Provide Direction
Leadership
Provide Actionable Feedback
Training
Assessing Training Needs
Team Building

Location

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$76K
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Technical Training Manager
Estimated Salary: $90K
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Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia. Lennox is publicly traded on the NYSE and has paid steady dividends on profits. (LII)

Its brands include Lennox, Allied Air, Armstrong Air, Heatcraft, Ducane, Air-Flo, AAC Commercial, and Friga-Bohn.

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

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