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Customer Service Representative at Bunzl Distribution

Customer Service Representative

Bunzl Distribution Sumner, WA Full Time
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The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer.


  • Answering inquiries from distributors, end-users, and manufacturer’s reps.
  • Entering and processing orders.
  • Investigating customer problems and/or complaints to successful resolution.
  • Maintaining relationships with both internal and external customers with exceptional service.
  • Function as a liaison between customer service and other departments in the company to address customer needs.
  • Expediting orders as required.
  • Working effectively in a team environment to meet business goals and objectives.
  • Other duties as assigned.


  • High School graduate or equivalent 
  • 2+ years' of customer service experience with technical products.
  • Ability to effectively work in a Windows environment with experience in Outlook, Word and Excel.
  • Excellent verbal and written communication skills.
  • Problem solver with the ability to multi-task using judgment and decision-making skills.
  • Excellent detail-oriented customer service skills.

Preferred Skills

  • AS400 experience is a plus.

What's In It For You?

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our team members take care of themselves and their families today, tomorrow and for the future.

  • Medical, Dental & Vision Benefits at 30 days - Minimum 30 hours per week
  • Paid Time Off - Vacation, Sick, Holidays and Personal Time
  • 401K with generous company match

Requirements for Success:

  • Dedicated, hardworking, self-starter
  • The desire to learn new skills and be a team player

Who We Are

Bunzl is a leading supplier and distributor nationwide. We have been around since the early 80’s and have grown over the years to a $10 Billion Dollar business.  We operate 100+ distribution centers from coast to coast across the US, in Canada, Puerto Rico and Mexico.

What We Believe

We believe in the Power of People. We put our people first.

  • We believe through diversity we build strength.
  • We believe that an entrepreneurial spirit provides endless possibilities.
  • We believe that together we can achieve anything.
  • We believe through innovation we can find dynamic solutions.
  • We believe that motivated people create happy customers.
  • We believe everyone counts at Bunzl.
  • We believe that when you join our team, your potential is unlimited.

At Bunzl, We Believe in You!

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. 

Recommended Skills

Self Motivation
Attention To Detail
Team Working
Complex Problem Solving
Hardworking And Dedicated
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